Barista - Refresh Café

Bar Sofia; Bedford; On-site; CAD 18,000 - 25,000; Full time

Benefits offered by this job

Gratuities

Extended Health & Dental benefits

Learning and growth opportunities

Gym access

Transit pass reimbursement (50%)

RRSP contributions

Employee Assistance Program

Referral bonus program

Job summary

Freehand Hospitality is seeking a Barista to craft beverages, prepare food, and serve guests at the Grab & Go area within the Westway Campus. You will interact with guests, handle transactions, and ensure a welcoming experience.

The ideal candidate brings strong customer service skills, attention to detail, and the ability to stay calm in a fast-paced environment while maintaining cleanliness and adherence to standards.

Qualifications

• Experience delivering friendly guest service in a fast-paced setting.
• Strong communication skills with guests and team members.
• Ability to multitask and stay organized during peak times.
• Attention to cleanliness and adherence to standards.
• Calm, courteous demeanor under pressure.

Responsibilities

• Craft hot and cold beverages to standard specifications.
• Prepare food items as directed and maintain freshness.
• Serve and cash out guests accurately using POS system.
• Monitor food quality and presentation to ensure guest satisfaction.
• Maintain cleanliness and organization of grab & go area.
• Follow food safety standards and related procedures.
• Respond to guest inquiries and special requests promptly.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Calm under pressure

Tools

POS system

Job description

Job Description

Posted Tuesday, August 18, 2026 at 2:00 a.m.

About

Greenway Grill and Refresh Café are the heart of the Westway Campus, serving a vibrant community of professionals throughout the workday. From handcrafted coffee and grab-and-go favourites at Refresh Café to fresh daily specials and classic hot lunch offerings at Greenway Grill, our team delivers quality food, genuine hospitality, and a welcoming experience that keeps guests coming back

Job Description

Under the direction of the Manager, Refresh Caf é is looking for a Grab & Go Barista who will be responsible for crafting delicious beverages, preparing food, serving and cashing out guests with a smile.

What you will be doing as a Barista:

• Creating a positive guest experience through interaction and adherence to the steps of service;
• Answering questions and make recommendations on food, beverages and other restaurant functions and services;
• Preparing cold and hot beverages to standard;
• Ensuring accuracy when entering information into the POS system;
• Monitoring food quality and presentation standards;
• Ensuring guests are satisfied with their food and service;
• Responding promptly and courteously to any guest request or concern;
• Monitoring the cleanliness of grab & go area and ensure all materials and areas are clean and free from clutter;
• Following standards for merchandising, stocking, rotating and storing grab & go products;
• Being aware of any special requests, inclusive of guest allergies;
• Completing opening, closing and side-duties efficiently and safely;
• Following all food safety standards and systems;
• Such other related duties and responsibilities as may be required from time to time.

The person we are looking for has:

• A valid Serve Right Certification is an asset,
• High attention to detail and cleanliness;
• Passionate about customer service;
• Ability to remain calm under pressure while working in a fast-paced environment;
• Ability to multi-task and maintain a level of professional urgency and momentum;
• Strong oral and written communication skills and ability to engage our guests;
• Experience in a similar environment an asset;

Why join us and what's in it for you?

• Gratuities
• Comprehensive extended Health & Dental benefits
• Integrated learning environment with room to grow
• Access to our gym and fitness facility
• 50% reimbursement of monthly transit pass
• Company RRSP contributions
• Employee Assistance Program
• Eligible for company referral bonus program

A member of The Armour Group Ltd, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you!