Barista/ Food Service Employee

Dexterra Group; Burnaby; On-site; CAD 2,066,000 - 2,617,000; Full time

Job summary

Dexterra Group is seeking a beverage service-focused team member in Burnaby. The role emphasizes creating a positive guest experience, preparing hot and cold beverages, and ensuring accurate POS transactions.

You will maintain high standards of cleanliness, follow food safety procedures, and respond promptly to guest needs in a fast-paced environment. Prior barista experience and Smart Serve certification are valued assets for this position.

Qualifications

• Experience as a barista is desirable.
• Smart Serve certification is required.
• High attention to detail and cleanliness are essential.
• Passionate about customer service.
• Ability to stay calm under pressure in a fast-paced environment.
• Strong organizational and sales abilities.

Responsibilities

• Create a positive guest experience through interaction and adherence to service steps.
• Prepare drinks to O&B standards.
• Enter information accurately into the POS system.
• Monitor food quality and presentation.
• Respond promptly to guest requests or concerns.
• Maintain cleanliness in grab & go areas and ensure products are well stocked.
• Follow merchandising, stocking, rotating and storing standards.
• Be aware of guest allergies and special requests.
• Complete opening, closing and side duties safely.
• Follow all food safety standards and systems.
• Perform other duties as assigned.

Skills

Barista experience

Smart Serve

Customer service

Attention to detail

Multi-tasking

Communication

Tools

POS system

Job description

WHO ARE WE?

We’ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Company Description

We’ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT'S THE JOB?

Responsibilities

• Create a positive guest experience through interaction and adherence to the steps of service
• Prepare cold and hot beverages to O&B standards
• Ensure accuracy when entering information into the POS system
• Monitor food quality and presentation standards
• Respond promptly and courteously to any guest request or concern
• Monitor the cleanliness of grab & go area and ensure all materials and areas are clean and free from clutter
• Follow standards for merchandising, stocking, rotating and storing grab & go products
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Follow all food safety standards and systems
• Other duties as assigned or required

Qualifications

WHO ARE WE LOOKING FOR?

• Prior barista experience desirable
• Smart Serve Required
• High attention to detail and cleanliness
• Passionate about customer service
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task and maintain a level of professional urgency and momentum
• Strong oral and written communication skills and ability to engage our guests
• Experience in a similar environment an asset

Additional Information

WHAT’S IN IT FOR YOU?

• Be part of an industry that’s more important than ever!
• Employee Referral Program!
• Career advancement opportunities.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.

#IND1

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.