Barista - Refresh Café

The Armour Group Limited; Bedford; On-site; CAD 29,000 - 37,000; Full time

Benefits offered by this job

Gratuities

Health & Dental benefits

Learning & Growth environment

Gym access

Transit reimbursement

RRSP contributions

Employee Assistance Program

Referral bonus

Job summary

The Armour Group Limited is hiring a Grab & Go Barista at Refresh Café on the Westway Campus. You will craft warm and cold beverages, assist guests with questions, and maintain a clean grab‑and‑go area while using the POS system to process orders.

We seek detail-oriented individuals who thrive in a fast-paced environment, deliver excellent service, and work well in a team. Benefits include health, dental, and growth opportunities.

Qualifications

• Experience in a fast-paced service setting.
• Customer-focused with strong interpersonal skills.
• Ability to operate a POS system and handle cash accurately.
• Serve Right Certification is an asset.

Responsibilities

• Craft beverages and food to standard.
• Take orders, answer questions, and upsell as appropriate.
• Maintain cleanliness of grab‑and‑go area and stations.
• Enter orders accurately into the POS system.
• Ensure guest satisfaction and respond promptly to requests.
• Assist with opening/closing duties as needed.

Skills

Excellent customer service

Attention to detail

Strong communication

Calm under pressure

Multi-tasking

Team player

Serve Right Certification

Tools

POS system

Job description

Barista at Refresh Café

About

Greenway Grill and Refresh Café are the heart of the Westway Campus, serving a vibrant community of professionals throughout the workday. From handcrafted coffee and grab-and-go favourites at Refresh Café to fresh daily specials and classic hot lunch offerings at Greenway Grill, our team delivers quality food, genuine hospitality, and a welcoming experience that keeps guests coming back

Job Description

Under the direction of the Manager, Refresh Café is looking for a Grab & Go Barista who will be responsible for crafting delicious beverages, preparing food, serving and cashing out guests with a smile.

What you will be doing as a Barista:

• Creating a positive guest experience through interaction and adherence to the steps of service;
• Answering questions and make recommendations on food, beverages and other restaurant functions and services;
• Preparing cold and hot beverages to standard;
• Ensuring accuracy when entering information into the POS system;
• Monitoring food quality and presentation standards;
• Ensuring guests are satisfied with their food and service;
• Responding promptly and courteously to any guest request or concern;
• Monitoring the cleanliness of grab & go area and ensure all materials and areas are clean and free from clutter;
• Following standards for merchandising, stocking, rotating and storing grab & go products;
• Being aware of any special requests, inclusive of guest allergies;
• Completing opening, closing and side-duties efficiently and safely;
• Following all food safety standards and systems;
• Such other related duties and responsibilities as may be required from time to time.

The person we are looking for has:

• A valid Serve Right Certification is an asset,
• High attention to detail and cleanliness;
• Passionate about customer service;
• Ability to remain calm under pressure while working in a fast-paced environment;
• Ability to multi-task and maintain a level of professional urgency and momentum;
• Strong oral and written communication skills and ability to engage our guests;
• Experience in a similar environment an asset;

Why join us and what's in it for you?

• Gratuities
• Comprehensive extended Health & Dental benefits
• Integrated learning environment with room to grow
• Access to our gym and fitness facility
• 50% reimbursement of monthly transit pass
• Company RRSP contributions
• Employee Assistance Program
• Eligible for company referral bonus program

A member of The Armour Group Ltd, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you!