Barista, Grays Coffee - Hilton Vancouver Washington

Hilton Worldwide, Inc.; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join Hilton Vancouver as a Barista where you'll deliver exceptional guest experiences by preparing and serving drinks efficiently. In this role, you will be responsible for maintaining high standards of service and customer satisfaction, contributing positively to the team environment. Benefit from competitive pay, career development opportunities, and a supportive workplace culture that prioritizes employee wellbeing.

Benefits

Medical, vision, dental insurance

Paid Time Off up to 168 hours

Travel discounts (100 nights/year)

Complimentary meals during shifts

Employee stock purchase at 15% discount

Educational opportunities

Qualifications

• Demonstrated ability to provide exceptional guest experiences.
• Experience in handling cash transactions.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests and take orders for beverages and food.
• Upsell items and maintain accountability for beverages served.
• Handle cash transactions and maintain the coffee bar setup.

Skills

Hospitality

Customer focus

Teamwork

Job description

Job Description

Job Number:

HOT0BQ63

Work Locations

Hilton Vancouver, 301 W 6th Street, Vancouver, WA 98660

Come join our team at this amazing property, centrally located in Vancouver, Washington, with easy access to Portland International Airport. Featuring 226 rooms, the hotel is within walking distance to the waterfront and local attractions such as the Vancouver Farmers Market (located across the street), making it ideal for leisure and business travelers.

What will I be doing?

A Barista is responsible for greeting guests and taking their orders for beverages and food in a friendly, courteous, and timely manner to ensure guest satisfaction. Responsibilities include upselling items, entering orders into a computerized system, and settling checks. Specific duties include:

• Greeting guests courteously, promoting and documenting orders, and preparing drinks using standard recipes and portion controls.
• Inputting orders into the POS system, creating checks, and maintaining accountability for beverages served.
• Handling cash transactions, providing change, verifying charges, and balancing registers.
• Maintaining the coffee bar setup, including requisitioning, stocking, and rotating products daily.
• Responding to guest complaints tactfully, negotiating solutions, and ensuring positive resolutions.
• Securing beverages, food, and equipment, depositing cash drops, and managing bank balances and keys.

What are we looking for?

Hilton, founded in 1919, is a leader in the hospitality industry, known for innovation, quality, and success. We value:

• Hospitality: Delivering exceptional guest experiences
• Integrity: Doing the right thing always
• Leadership: Leading in our industry and communities
• Teamwork: Collaborating effectively
• Ownership: Taking responsibility for actions and decisions
• Now: Operating with urgency and discipline

We also seek candidates demonstrating:

• Quality
• Productivity
• Customer focus

What is it like to work for Hilton?

Hilton is a global hospitality leader offering luxurious hotels, resorts, and more. We are committed to providing outstanding service and creating memorable experiences worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to this mission.

The hourly rate is $20.91, based on experience and location.

The Benefits

Hilton offers a top-rated workplace culture, supporting the wellbeing of our team members through various programs and benefits, including:

• Medical, vision, dental, life, and disability insurance
• Mental health resources
• Paid Time Off (up to 168 hours in the first year)
• Travel discounts (100 nights/year)
• Educational opportunities and career development
• Recognition programs and more

Additional Compensation

• Employee stock purchase at 15% discount
• Referral bonuses ($400 after 60 days)
• Complimentary meals during shifts