Barista - Detour Coffee Roasters

Big League Food Company Wholesale Inc.; Hamilton; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a dynamic team at an innovative coffee-focused hospitality business, where your passion for coffee and community will shine. This role offers a unique opportunity to work in a fast-paced environment, supporting coffee menu planning and providing exceptional customer service. As a barista, you will play a vital role in enhancing the brand's presence within the specialty coffee community while developing your skills in a collaborative setting. If you're eager to grow and thrive in a supportive atmosphere, this position is perfect for you!

Benefits

Opportunities for Growth

Delicious Plant-Based Bakery Products

Qualifications

• 1+ year of barista experience required, with a passion for coffee and community.
• Strong communication and emotional intelligence skills are essential.

Responsibilities

• Support coffee menu planning and enhance collaboration with partners.
• Provide exceptional customer service and maintain operational standards.

Skills

Customer Service

Team Collaboration

Emotional Intelligence

Communication Skills

Hospitality Software

Coffee Knowledge

Education

High School Diploma

Barista Certification

Tools

POS Systems

Scheduling Software

Inventory Management Systems

Job description

Location: 175 John Street, Hamilton

Schedule: 8 am to 4 pm.

Wage: $17.20 to $18.00

Type: Part Time Hourly

Company Overview: Big League Food Company is the next generation of beloved food brands. Our current brand portfolio includes Village Juicery, Dark Horse Espresso, Detour Coffee, Dear Grain Bakery, and Tori’s Bakeshop.

At Detour Coffee Roasters, we believe in roasting friendly coffees that have the potential to transform a daily routine into moments to look forward to! We are currently seeking a Barista for our Detour team. If you are a proactive individual with experience as a barista, we invite you to be part of our team.

About The Position

We are looking for a candidate who has a passion for coffee, community, and enjoys working as part of a team. Candidates must possess a strong business sense, a natural affinity for service, and have outstanding emotional intelligence and soft skills. The successful candidate will be excited at the chance to grow a coffee-focused hospitality business and embrace the challenges that come along with it.

General Responsibilities

• Support coffee menu planning and recipe development across the entire Detour coffee ecosystem.
• Continue to enhance collaboration with our partners at Detour Coffee Roasters.
• Represent the brand within the specialty coffee community.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Dark Horse.
• Follow health and safety policies and provide management with feedback on how we can improve our processes to best ensure the safety of all staff and customers.
• Support all products and services at Detour including food, pastry, and merchandising.
• Demonstrate strategic understanding of food service operations by providing recommendations and executing (when necessary) ordering, inventory management, queue management, and more.
• Provide exceptional customer service by following standards and anticipating customer and store needs by constantly evaluating the environment and customers for cues.
• Follow all operational policies and procedures, including those for cash handling and safety and security during each shift.
• Take food and beverage orders using the current system (when necessary).
• Maintain regular and consistent attendance and punctuality.

Required Knowledge, Skills & Abilities

• Experience within a coffee program.
• Well-developed personal brand and a proven ability to build relationships across an industry or sector; should be an active member of the Toronto specialty coffee community.
• A proven executor that has participated in the successful growth of food properties.
• Comfortable with key hospitality software including POS, scheduling, and purchasing systems.
• Highly accountable and well-organized, with an ability to oversee a team of staff and prioritize multiple projects effectively.
• An insatiable curiosity and willingness to learn, anchored in a constant pursuit of personal development.
• Collaborative and innovative consensus builder that solicits 360-degree feedback and can inspire and influence staff, consumers, and other stakeholders.
• A positive ambassador with strong communication skills and a genuine kindness, thoughtfulness, and a sense that the glass is always at least half full.

Good to Have Experience

• Barista: 1 year (required).
• Hospitality: 3 years (preferred).
• Specialty coffee: 1 year (preferred).

What We Offer

• A fast-paced environment with ambitious growth and plenty of opportunities to grow.
• Delicious plant-based bakery products to delight your senses.

We are committed to equal employment opportunity and respect, value, and welcome diversity in our workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, accommodation will be provided to candidates with disabilities during the recruitment and selection process. If you are invited to participate in the process and require an accommodation, please let us know in advance.