Barista & Cafe Partner – Guest Experience Leader

Brookstreet Hotel Corporation; Ottawa; On-site; CAD 19,000 - 30,000; Part time

Job summary

Brookstreet Hotel in Ottawa, Ontario invites applications for a hospitality team member. The role focuses on greeting guests, preparing high quality coffees and beverages, and delivering excellent service at the coffee bar.

Successful applicants will have strong guest service skills, computer proficiency, and an initiative-driven attitude. Availability across weekdays and weekends is required; Smart Serve certification is preferred to ensure compliance with beverage service standards.

Qualifications

• Able to multitask and work under pressure in a hospitality setting.
• Must have computer skills and be proficient with a POS system.
• Experience serving guests and answering questions about beverages.
• Shows initiative and maintains attention to detail.
• Must have open availability including weekends; bilingualism is a plus.

Responsibilities

• Greet guests in a friendly, professional manner.
• Mix ingredients to prepare high quality coffees and beverages.
• Answer questions on beverages and suggest options.
• Maintain a clean and sanitary work area and follow safety standards.
• Manage cash register and serve food items as needed.
• Ensure coffee bar supplies are stocked and operational.

Skills

Multitask under pressure

Computer skills

Customer service

Initiative

Detail oriented

Open availability

Bilingualism (asset)

Education

Smart Serve certification

Tools

Cash handling / POS

Job description

Brookstreet Hotel in Ottawa, Ontario invites applications for a hospitality team member. The role focuses on greeting guests, preparing high quality coffees and beverages, and delivering excellent service at the coffee bar.

Successful applicants will have strong guest service skills, computer proficiency, and an initiative-driven attitude. Availability across weekdays and weekends is required; Smart Serve certification is preferred to ensure compliance with beverage service standards.