Bar Team Member

Splitsville Entertainment Inc.; Calgary; On-site; CAD 29,000 - 36,000; Part time

Benefits offered by this job

50% off food when working

$1 bowling

Ongoing training and development

Access to in-house management training

Mental health support benefits

Job summary

Splitsville Entertainment is Calgary's premier family entertainment centre offering state-of-the-art ten-pin bowling, casual dining, arcades, laser tag and more. As a Bar Team Member, you will deliver outstanding guest service, keep the bar area tidy, and ensure drinks are prepared to perfection to create memorable experiences for all guests.

You’ll thrive in a fast-paced, lively setting with a flexible schedule (days, nights, weekends, holidays).

Qualifications

• Must deliver friendly, outstanding guest service at all times.
• Excellent communication and interpersonal skills.
• Ability to multitask in a busy, fast-paced bar environment.
• Flexible schedule including days, nights, weekends and holidays.
• Team player who can work well with peers and managers.

Responsibilities

• Provide friendly and exceptional guest service at all times.
• Assist guests with setting up their bowling experience and answer guest inquiries.
• Prepare and present food adhering to recipes and specifications.
• Maintain bar cleanliness, stock fridges, and monitor supplies.
• Restock and prepare supplies for shift change; keep work area clean.
• Adhere to health and safety policies and company procedures.

Skills

Guest service

Communication

Team player

Multitasking

Positive attitude

Flexibility

Job description

Are you looking for a fun and fast paced working environment?

Could you help us create lasting memories for our guests by providing an outstanding guest experience?

If so, then look no further!

The Why...

Join Splitsville as a Bar Team Member and in return you'll get:

• 50% off food when you are working
• $1 bowling
• Ongoing training and development, with the opportunity to fast track your career
• Access to our in-house management training programs
• Mental health support benefits

The What...

As our Bar Team Member, you’ll be at the heart of delivering exceptional service to our guests. Your main responsibility will be ensuring that every drink is served to perfection, creating a memorable experience for all. You’ll also play a key role in maintaining a clean and tidy bar area, ensuring our fridges are fully stocked and ready for action. It’s a fast-paced, lively environment, so to thrive here, you’ll need to have a passion for providing great service and working in a dynamic atmosphere.

• Provide friendly and exceptional guest service at all times.
• Assist guests with setting up their bowling experience.
• Answer the phone and handles guest inquiries.
• Prepare great tasting food adhering to all recipes and specifications.
• Be aware of all promotions, specials, and current pricing.
• Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary and responding to guest needs in a timely manner.
• Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
• Restock and prepare supplies for shift change and or close.
• Maintain record of daily operations as required with communication book and checklists.
• Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
• Adhere to all company policies and procedures including all health and safety policies and procedures.
• Be polite and courteous with guests and fellow team members.
• Communicate with shift leaders and managers.
• Other duties as required.

To be successful you will have:

• A passion for guest service
• Love to bowl
• Friendly, energetic, positive attitude
• Excellent communication and interpersonal skills
• Be a team player
• The ability to multitask; stays calm under pressure.
• Flexible schedule (available days, nights, weekends, holidays)

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

--