Banquet Set-Up Houseperson

Witt/Kieffer; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Banquet Houseperson to coordinate meeting setups and ensure high-quality service. The role involves addressing customer requests, maintaining cleanliness, and adhering to company standards. Ideal candidates will have excellent customer relations skills and a high school diploma. This full-time position offers a pay rate of $10.00/hour plus gratuity.

Qualifications

• Strong customer relations skills required.
• High attention to detail in setup and cleanliness.

Responsibilities

• Coordinate setup of meetings and meal functions.
• Address customer requests and maintain meeting rooms.
• Assist with meal service and event breakdowns.

Skills

Customer Relations

Attention to Detail

Education

HS Diploma or equivalent

Job description

The Banquet Houseperson will coordinate the setup of meetings, meal functions, and audio-visual equipment in accordance with hotel and company policies, while promptly and courteously addressing all customer requests.

Responsibilities

• Complete all assigned tasks and adhere to instructions provided by the supervisor or shift leader, ensuring high-quality execution.
• Ensure all necessary items, including water, amenities, audio-visual equipment, and breaks, are set up in the meeting room at least 15 minutes prior to the start time.
• Address customer requests for additional equipment and supplies, clearly communicating any associated charges to the guest and informing the supervisor to ensure proper billing.
• Exhibit strong customer relations skills, proactively greeting guests in a friendly and professional manner to enhance their experience.
• Set up and clean meeting and meal function rooms in accordance with company and hotel standards, ensuring a polished and professional environment.
• Maintain meeting rooms during breaks, replenishing supplies such as water glasses, ashtrays, and candy jars, changing linens as needed, and ensuring cleanliness by removing garbage.
• Assist with meal service and event breakdowns, ensuring smooth transitions, and help secure banquet guest signatures for accurate billing.
• Adhere to energy conservation guidelines and follow all safety procedures to ensure a sustainable and secure work environment.
• Other duties as assigned by the leader

Education and Experience

• HS Diploma or equivalent

Pay Rate: $10.00/hour + Gratuity

Position Requirements

Successful completion of a background check is required prior to employment.

Category Banquets

Location Grand Hyatt Nashville 229

Full-Time/Part-Time Full-Time

Shift -not applicable-

CA Pay Range

Number of Openings 1

Req Number BAN-25-00030

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

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