Banquet Server - Silvertip Resort - Full Time/Part Time

Stone Creek Resorts Inc.; Canmore; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Golf privileges

Discounted food & retail

Diverse and engaging work environment

Job summary

Stone Creek Resorts Inc. is seeking a Seasonal Banquet Server for Silvertip Resort in Canmore, Alberta.

The successful candidate will work weekends and various shifts, upholding the company values of caring, integrity, excellence, teamwork, and financial responsibility. Responsibilities include setting up banquet spaces per orders, delivering exceptional guest service, handling alcohol service, and maintaining a welcoming atmosphere throughout events.

Qualifications

• Hospitality or banquet experience is a plus.
• Must be eligible to work in Canada.
• Able to work in a fast-paced environment.
• Able to lift up to 40 lbs and assist with setup and service.

Responsibilities

• Follow precise directions to ensure a positive guest experience.
• Set up banquet room per Banquet Event Order (glassware, cutlery, linen, tables, chairs).
• Maintain banquet storage spaces in an organized manner.
• Provide exceptional customer service and respond to guest requests.
• Adhere to laws regarding serving alcoholic beverages.
• Reset space after events for next function.
• Assist guests with culinary experiences and Service Beyond commitments.
• Address guest complaints by escalating to supervisor.
• Ensure supplies are stocked before shifts.
• Collaborate with other departments to enhance guest experience.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

Teamwork

Alcohol service knowledge

Eligibility to work in Canada

Job description

Stone Creek Resorts Inc. are the world-class Golf resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta, and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, set us apart from our competitors.

We are looking for Seasonal Banquet Server for our Silvertip Resort at Canmore, Alberta. A successful candidate is required to work as per the company values: Caring, integrity, excellence, team sprit and financial responsibility.

Job Responsibilities

• Following precise directions from supervisors to ensure a positive guest experience.
• Set up banquet room as instructed by Banquet Event Order. This includes glassware, cutlery, linen, table and chair setting, etc.
• Maintain all banquet storage spaces in a neat and organized manner.
• Provide exceptional customer service by creating a welcoming atmosphere for guests and responding to their requests in a courteous and friendly manner throughout the entire function.
• Abide by all laws and requirements pertaining to serving alcoholic beverages.
• After the function, reset the space in accordance with the supervisor's specifications to ensure the readiness of the room for the next function.
• Providing culinary experience to our guests and residents as per our Service commitment, Service Beyond.
• Providing solutions to the guest complaints or issues or escort them to the supervisor or manager.
• Ensuring all supplies are in stock before staring the shift.
• Working as a team player with other department to provide great experience to the guests.
• Other duties as assigned.

Requirements

• Ability to work variable schedule: weekends, morning, afternoon and evening.
• Attention to detail is a must.
• Hospitality experience is an asset.
• Should be eligible to work in Canada.
• Able to work in fast paced environment.
• Able to lift push or pull up to 40Ibs.
• Able to work overtime is a requirement.

Why Silvertip Resort

• Golf privileges, discounted food and retail
• Our people experience working at a world-class Golf resorts.
• We care about our team's success.
• We offer a diverse and engaging work environment.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc.