Banquet Server (Server) - Coast Tsawwassen Inn

Coast-Tsawwassen-Inn; Delta; On-site; CAD 22,000 - 30,000; Full time

Job summary

Coast Tsawwassen Inn in Delta, BC is seeking Banquet Servers for the holiday season. You will provide superior guest service in the hotel’s food and beverage department, assisting with events, setting up function rooms, and ensuring smooth service.

You must lift up to 50 lbs, work weekends and evenings, and maintain a polished appearance. Previous banquet experience is an asset and Serving It Right is required.

Qualifications

• Serving it Right certificate required.
• Hepatitis A vaccination mandatory.
• Banquet experience is an asset.

Responsibilities

• Greet guests warmly and handle basic enquiries.
• Set up, service, and tear down function rooms for events.
• Assist with breakfast bar setup and break down as needed.
• Stock supplies and maintain inventory to support daily operations.
• Ensure cleanliness and sanitization of all areas and surfaces.
• Check guest satisfaction and address requests where possible.
• Adhere to safety and quality standards at all times.
• Perform other duties as required.

Skills

Banquet experience

Education

Serving it Right certificate

Hepatitis A vaccination

Job description

Servers required for the holiday season.

Role Summary

Reporting to the Catering & Convention Manager, the Banquet Server is responsible for providing superior customer service and upholding Coast Hotel’s quality standards in the hotels food and beverage department.

Key Accountabilities

1. Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic enquiries
2. Services hotel catering events and provides customer service through the completion of routine duties and tasks, and by following the close instructions of the Banquet Event Order
3. Responsible for the set-up of function rooms as laid out in the detailed Banquet Event Order
4. Responsible for the tear down and clean-up of all function rooms
5. Services the hotel breakfast bar including, set up, maintaining, breakdown and clean up when required
6. Adheres to quality and industry standards when completing tasks
7. Stocks supplies and maintains inventory levels to support the operation throughout the day
8. Prepares, stocks, and sets up/puts out food and beverages
9. Maintains function and meeting rooms, breakfast area, common areas by vacuuming, removing trash, clearing, cleaning and sanitizing table, kitchen surfaces, storage areas, equipment, staff room
10. Checks on guest satisfaction and follows up on requests where possible and appropriate
11. Demonstrates a customer service attitude with internal and external contacts
12. Ensures the safety and security of the property, the Ambassadors and guests when completing tasks
13. Other duties as required

Education and Experience

• Serving it Right certificate is required
• Hepatitis A vaccination is mandatory
• Previous banquet experience is an asset

Skills and Abilities

• Must be physically able to perform the duties of the position, including lifting up to 50lbs (need to be able to move chairs and tables)
• Ability to work a variety of shifts, including weekends, evenings and holidays
• Excellent communication and interpersonal skills
• Professional appearance and attitude
• Ability to work as part of a team and independently