Banquet Captain

Aramark Canada; Ottawa; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Training and development

Service awards

Meal program

Safe work environment

Diverse and inclusive workforce

Job summary

Aramark Canada is seeking a Banquet Captain to join Carleton Dining Services on Carleton University campus in Ottawa. The role coordinates daily catering requirements, sets up events, and ensures top-notch food and service quality for internal and external clients.

You will supervise staff, run pre-shift rallies, and deliver clear guidance to meet customer expectations. This is a full-time on-site position with benefits and growth opportunities within a diverse team.

Qualifications

• Minimum 2 years catering experience/background.
• Strong organizational and multitasking abilities.
• Excellent customer service and communication skills.
• Smart Serve Certification and valid driver's license required.

Responsibilities

• Coordinate catering functions and events for internal/external clients.
• Ensure food and service meet quality standards.
• Lead event execution from start to finish.
• Supervise staff, including agency staff as needed.
• Conduct pre-shift rallies and staff briefings.
• Provide clear instructions and timely task completion.
• Maintain courteous service at all times.
• Train staff on duties and Aramark catering standards.
• Operate vehicles to deliver/pick up food safely.
• Keep catering room organized and clean.

Skills

Catering experience

Team management

Customer service

Interpersonal communication

Smart Serve

Driver's license

Job description

Job Description

Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for a position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team!

We are hiring full-time Banquet Captains to join our team on Carleton University campus. Reporting to the Catering Manager, the Banquet Captain is responsible for coordinating daily catering requirements/events and set up for events and conference groups on campus.

What We Offer

• Health benefits (full-time employees)
• Training and development opportunities
• Employee recognition programs including service awards
• Meal program
• Strong focus on a safe and healthy work environment
• Diverse and inclusive workforce

About The Job

• Coordinate catering functions and special events for internal and external clients/groups
• Ensure that food and service meet quality control standards
• Responsible for the execution of the function/event from beginning to end
• Supervise staff, including agency staff if required
• Conduct pre-shift rally/meetings
• Provide clear instructions to staff; ensuring tasks are completed in a timely manner and according to customer expectations
• Assure quality, courteous service is provided to customers at all times
• In conjunction with the Assistant Manager, train staff on job duties and Aramark catering standards
• Operate automobiles, vans and light trucks to deliver and pick up food items, while ensuring safety standards are continually practiced and adhered to
• Ensure catering room is kept in an organized and clean fashion
• Ensure adherence to all of Aramark Policies and Procedures
• May perform other job duties as required

About You

• Minimum 2 years catering experience/background
• Perform well under pressure; manage multiple priorities simultaneously
• Strong organizational skills
• Effective team management experience
• Exceptional customer service, interpersonal and communication skills
• Ability to lift 50lbs and push/pull 100lbs
• Smart Serve Certification
• Valid Driver's License
• Drivers Abstract will be requested

The selected candidate for this position will need to complete and successfully pass a Criminal Background Check.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

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