Banquet/Bar Lead

sodexolivecanada; Niagara Falls; On-site; CAD 42,000 - 62,000; Full time

Job summary

Sodexo Live! is seeking a Banquet/Bar Lead for the Niagara Falls Convention Centre in Niagara Falls. The role involves leading event service, coordinating banquet staff, and ensuring guest satisfaction during catered functions.

Candidates should have Smart Serve certification, 2+ years in banquet and bartending, excellent customer service, and flexibility to work evenings, weekends, and holidays. Physical requirements include lifting up to 25 pounds and standing for extended periods.

Qualifications

• Smart Serve Certificate.
• At least 2 years of banquet and bartending experience.
• Strong customer service skills and a professional demeanor.
• Ability to work flexible hours including evenings, weekends and holidays.
• Ability to lift up to 25 pounds and stand for extended periods.

Responsibilities

• Lead and support banquet servers/bartenders during events.
• Setup, service, and breakdown of catered events.
• Serve food and beverages to guests in a professional and courteous manner.
• Understand event logistics, read work orders and knowledge of service styles (buffet/plated/reception).

Skills

Smart Serve

Banquet/Bartending experience

Customer service

Flexible hours

Lift 25 lbs

Job description

Job Listing: Banquet/Bar Lead at Niagara Falls Convention Centre

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking a Banquet/Bar Leadfor the Niagara Falls Convention Centre located in Niagara Falls.

UNIT DESCRIPTION:

We are steps away from the iconic Niagara Falls waterfall. Our venue offers over 200,000 square feet of convention space, we are located in the Entertainment District, and proximity to over 4,000 branded guest rooms.

Principle Function:

The Banquet/Bar Lead at Sodexo Live is responsible for providing efficient and professional service during catered events, ensuring guests receive high-quality experience. This role involves setting up and breaking down event spaces, serving food and beverages, and adhering to company standards for service and presentation. This role contributes to the overall success of events by maintaining a positive and professional attitude throughout each function.

This position requires strong attention to detail, a commitment to excellent customer service, and the ability to work in a team-oriented, fast-paced environment. The Lead supports Sodexo Live's mission by delivering exceptional service that exceeds client and guest expectations.

Essential Responsibilities

• Lead and support banquet servers/bartenders during events.
• Setup, service, and breakdown of catered events.
• Serve food and beverages to guests in a professional and courteous manner.
• Understanding of event logistics, ability to read workorders and knowledge of different service styles (buffet/plated/reception).

Qualifications

• Smart Serve Certificate
• Experience in banquet and bartending minimum 2 years.
• Strong customer service skills and a professional demeanor.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to lift and carry up to 25 pounds and stand for extended periods.

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 25 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Hours may be extended or irregular to include nights, weekends and holidays.

Sodexo Live! is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, Provinical or Local law.