Banking Client Experience Advisor

Canadian Imperial Bank of Commerce; Smithville; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Banking benefit

Wellbeing support

Employee & family assistance

MomentMakers rewards

Job summary

Canadian Imperial Bank of Commerce (CIBC) in Smithville is seeking a Client Service Representative to support daily banking needs and help clients reach their financial goals.

You’ll answer questions, process transactions, and connect clients with the right CIBC team members. You’ll be flexible to work late shifts and weekends, and travel to multiple banking centres within a reasonable distance.

Qualifications

• You put our clients first.
• You engage with purpose to find the right solutions.
• You’re goal oriented and motivated to help clients reach their financial goals.
• You’re passionate about people and learning.

Responsibilities

• Help clients with day-to-day banking needs and transactions.
• Assist with questions and connect clients to the right team.
• Be flexible to work evenings, weekends and across multiple banking centres within a reasonable travel distance.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

Canadian Imperial Bank of Commerce (CIBC) in Smithville is seeking a Client Service Representative to support daily banking needs and help clients reach their financial goals.

You’ll answer questions, process transactions, and connect clients with the right CIBC team members. You’ll be flexible to work late shifts and weekends, and travel to multiple banking centres within a reasonable distance.