Banking Advisor

RBC; Town of Slave Lake; On-site; CAD 50,000 - 65,000; Full time

Job summary

RBC is seeking a client-focused individual for a unique position that maximizes client interactions. You will assist clients with banking, credit, and investment needs while demonstrating digital tools and fostering memorable experiences. Join a supportive team that values growth and innovation.

Benefits

Competitive total rewards including salary, bonuses, and benefits

Opportunities for career advancement

World-class training, coaching, and development

Supportive, collaborative team environment

Qualifications

• Must have Mutual Funds accreditation.
• Strong problem-solving and relationship-building skills.
• Digital literacy across devices.

Responsibilities

• Engage proactively with clients to identify needs.
• Educate clients and demonstrate technology.
• Resolve and prevent banking issues.

Skills

Client Centricity

Communication

Critical Thinking

Digital Literacy

Education

Mutual Funds accreditation

Job description

Job Summary

Job Description

What is the opportunity?

This unique position leverages your client-focused sales expertise and problem-solving skills to maximize each client interaction. You will assist clients with their banking, credit, and investment needs, acting as an RBC ambassador to add value during key moments. Your role involves demonstrating digital banking tools, onboarding new clients, and referring complex cases to specialists, all contributing to memorable client experiences that foster satisfaction and loyalty.

What will you do?

1. Engage proactively with clients in-branch and in the community to identify needs and sales opportunities.
2. Educate clients and demonstrate technology to enhance their experience, drive sales, and retain business.
3. Assist clients with a range of banking transactions in response to their inquiries.
4. Listen actively to understand clients' individual needs.
5. Take ownership of resolving and preventing banking issues.
6. Build and maintain relationships with partners to optimize business opportunities and referrals.

What do you need to succeed?

Must-have

• Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course)
• Passion for client service and success in a target-driven sales environment
• Strong problem-solving and relationship-building skills
• Flexibility, eagerness to learn, strong ethics, and motivation
• Digital literacy across devices (smartphones, tablets, laptops, etc.)
• Availability to work all open business hours

Nice-to-have

• Experience in building client relationships within the financial or service industry

What’s in it for you?

We foster growth through challenging work, innovative thinking, and teamwork to deliver trusted advice that helps clients and communities thrive. Our culture emphasizes support, potential, community impact, and mutual success.

• Competitive total rewards including salary, bonuses, and benefits
• Opportunities for career advancement
• World-class training, coaching, and development
• Supportive, collaborative, high-performing team environment with top tools and resources
• Potential for significant career growth with RBC

RBC supports flexible work arrangements where possible. Details to be discussed with the Hiring Manager.

Job Skills

Advice-Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy