Banking Advisor

Royal Bank of Canada; Northwestern Ontario; Presencial; CAD 50 000 - 65 000; Tempo integral

Resumo da oferta

Royal Bank of Canada in Thunder Bay is seeking a client-focused Banking Advisor dedicated to helping clients with everyday banking, credit, and investment needs. You will educate clients on digital tools, handle a full range of transactions, and refer opportunities to specialists to enhance loyalty.

Join a collaborative RBC team delivering trusted advice, with strong emphasis on client satisfaction and community involvement in Northwestern Ontario.

Qualificações

• Mutual Funds accreditation (Investment Funds in Canada or the Canadian Securities Course).
• Goal-oriented with a demonstrated passion for putting clients first.
• Problem-solving and people skills, with the ability to build strong relationships with clients.

Responsabilidades

• Proactively engage with clients in-branch and community to uncover banking needs and referrals.
• Educate clients and demonstrate digital tools to deliver memorable experiences and drive sales.
• Handle client-initiated transactions and explain options across financial services.
• Listen actively to understand individual needs and tailor guidance accordingly.
• Take ownership of resolving and preventing client banking problems.
• Collaborate with partners to maximize business referrals and opportunities.

Conhecimentos

Mutual Funds accreditation

Goal oriented

Problem solving

Digital literacy

Client relationships

Descrição da oferta de emprego

Job Description

What is the opportunity?

This unique position calls on your client-focused advice expertise and natural problem-solving skills to maximize each client interaction by helping clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with other RBC partners to help clients achieve their goals. Whether you're teaching a client how to use digital banking, onboarding a new client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Goal-oriented individual with a demonstrated passion for putting clients first.
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a drive to succeed
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial or service industry

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits

Continued opportunities for career advancement

World-class sales training, coaching, and development opportunities

Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training

Opportunity to achieve great success and grow your career with RBC

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address:

292 MEMORIAL AVE:THUNDER BAY City:

Thunder Bay Country:

Canada Work hours/week:

37.5 Employment Type:

Full time Platform:

PERSONAL & COMMERCIAL BANKING Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-10-27 Application Deadline:

2026-11-10 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.