Client Advisor Intern

RBC; Northwestern Ontario; On-site; CAD 32,000 - 42,000; Part time

Benefits offered by this job

Total rewards program

Flexible benefits

World-class training

Career development

Job summary

RBC Thunder Bay is seeking a part-time Personal & Commercial Banking Associate to deliver exceptional client service in-branch, identify opportunities for advice, and demonstrate digital banking tools. You will engage with clients, refer to RBC partners, and help fulfill client financial solutions while upholding compliance and risk controls.

The role focuses on relationship building, learning financial concepts, and flex hours.

Qualifications

• Must be able to engage with clients and provide outstanding service.
• Strong communication and emotional intelligence are essential.
• Digital literacy across devices and platforms is required.

Responsibilities

• Engage with clients in branch to complete transactions and identify advisory opportunities.
• Demonstrate and educate clients on digital banking tools and RBC capabilities.
• Build relationships with partners and drive solutions across RBC channels.
• Own issue resolution to protect client and RBC interests.
• Collaborate with the team to achieve branch results and maintain compliance.

Skills

Client-first mindset

Communication

Digital literacy

Flexibility

Learning mindset

Education

Canadian Securities Course (recommended)

Job description

Job Description

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and accessto a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address:

292 MEMORIAL AVE:THUNDER BAY

City:

Thunder Bay

Country:

Canada

Work hours/week:

21

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-27

Application Deadline:

2026-11-10

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.