Client Advisor Intern

Royal Bank of Canada

Northwestern Ontario

On-site

CAD 21,000 - 28,000

Part time

5 days ago
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Benefits offered by this job

Bonuses
Stock options
Flexible benefits

Job summary

RBC in Thunder Bay, Ontario, is hiring a part-time Personal & Commercial Banking Associate to deliver outstanding service by processing transactions, identifying advice opportunities, and guiding clients toward digital solutions.

You will educate clients, build lasting relationships with partners, and uphold compliance while supporting team goals. This role offers a comprehensive rewards program and the chance to grow within a large, community-focused bank.

Qualifications

  • Goal-oriented, client-first mindset.
  • Excellent communication and emotional intelligence.
  • Digital literacy across devices.
  • Flexible to work hours.
  • Willing to learn financial concepts and pursue relevant certifications.

Responsibilities

  • Engage with clients in-branch delivering service through transactions and advising opportunities.
  • Educate and demonstrate, using technology to enhance client experience and drive solutions.
  • Identify opportunities to offer additional advice and introduce clients to RBC partners.
  • Take ownership of resolving and preventing client banking problems.
  • Cultivate relationships with partners to work as one RBC team.
  • Follow compliance routines and controls to manage risks.

Skills

Client service
Communication skills
Digital literacy
Flex hours
Eager to learn

Job description

Job Description
What will you do?
  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
  • Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?

Must-have

  • Goal-oriented individual with a demonstrated passion for putting clients first.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Personal flexibility to work flex hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial, service or retail industry
  • Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address:

292 MEMORIAL AVE:THUNDER BAYCity:

Thunder BayCountry:

CanadaWork hours/week:

21Employment Type:

Part timePlatform:

PERSONAL & COMMERCIAL BANKINGJob Type:

RegularPay Type:

SalariedPosted Date:

2026-10-27Application Deadline:

2026-11-10Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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