Banking Advisor

Banque Nationale du Canada; New Brunswick; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Banking Advisor to provide exceptional service and support to clients. This engaging role emphasizes relationship building and client satisfaction, allowing you to make a positive impact on individuals' financial journeys. With a focus on teamwork and knowledge sharing, you will thrive in a supportive environment that values your contributions. Opportunities for growth and career advancement are abundant, along with comprehensive training programs to enhance your skills. If you're passionate about helping others and eager to grow in your career, this role is perfect for you.

Benefits

Health and wellness programs

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Community involvement opportunities

Virtual sleep clinic

Qualifications

• Experience in customer service with a positive and inclusive attitude.
• Adaptability to different situations and technology interest.

Responsibilities

• Greet clients and assist with banking applications.
• Listen to client needs and resolve complex situations.
• Build lasting business relationships and ensure client satisfaction.

Skills

Brand Ambassadorship

Business Development

Driving Results

Teamwork

Client-focused

Detail-oriented

Digital literacy

Empathy

Learning Agility

Oral Communication

Education

College diploma (DEC) or equivalent

Job description

Area of Interest: Advisory services, Personal banking

A career as a Banking Advisor at National Bank is a versatile and engaging role that enables you to pursue your ambitions while positively impacting your clients and colleagues. You will adopt a friendly, attentive approach, providing a people-centric experience for branch clients.

• Greet clients and answer questions.
• Assist clients with banking applications and ATMs.
• Listen to client needs and resolve complex situations.
• Offer advice and transaction solutions for Personal Banking clients.
• Build lasting business relationships.
• Ensure client satisfaction and engagement.
• Refer clients to specialized colleagues for specific needs.
• Adhere to compliance and risk management rules.

Your team:

The branch operates one evening per week with various work schedules depending on team availability. You will report to the Customer Service Branch Manager or Branch Manager and collaborate daily with specialists in investment, credit, mortgage financing, and more.

Our team values passionate individuals and bold ideas. We work together to help our clients reach their goals and support each other's growth. Knowledge sharing and teamwork are fundamental to our culture.

After gaining experience as a Banking Advisor, many opportunities are available, including role advancement, promotions, or transfers to other regions or branches. We encourage internal mobility and offer numerous career development paths.

Our training programs focus on on-the-job learning, providing personalized content on banking solutions and advisory techniques to support your continuous development. You will also benefit from the expertise and diverse backgrounds of your colleagues.

Prerequisites:

• Hold a college diploma (DEC) or equivalent
• Experience in customer service, inclusive attitude, and openness to diversity
• Positive attitude and empathy towards clients
• Interest in technology and ability to share knowledge
• Adaptability to different situations

Skills:

Brand Ambassadorship, Business Development, Driving Results, Teamwork, Client-focused, Detail-oriented, Digital literacy, Empathy, Learning Agility, Oral Communication

In addition to competitive pay, new hires are eligible for a range of flexible benefits promoting well-being for themselves and their families, including:

• Health and wellness programs
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Community involvement opportunities
• Virtual sleep clinic

We foster a positive employee experience through dynamic environments and modern collaboration tools, valuing employee feedback and ongoing communication.

We're putting people first

As a human-scale bank, we stand out for our courage, entrepreneurial spirit, and passion for people. Our mission is to positively impact lives, guided by our values of partnership, agility, and empowerment, with inclusivity at our core. We are committed to providing an accessible, barrier-free workplace and recruitment process. If you need accommodations, please inform us during your initial conversations. We welcome all candidates! What can you contribute to our team?

Join us and live your ambitions!

Why work at National Bank?

Supportive environment for your career development

Opportunities abound for growth through on-the-job learning, training, co-development, mentoring, and internal events with leaders.

Inclusive and diverse workplace

We celebrate and value each individual's unique qualities, fostering an environment of inclusion. We welcome all candidates! What will you bring to our team?

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