Bakery Service Associate

T & T Supermarket; City of Langley; On-site; CAD 28,000 - 34,000; Full time

Job summary

A leading Asian supermarket chain in Canada is hiring a full-time Bakery Production Team Member in Langley. In this role, you will slice, pack, and prepare various bakery products while ensuring excellent customer service. Responsibilities include maintaining product quality and cleanliness, managing inventory, and assisting customers with their selections. Ideal candidates should have some experience in bakery product handling, a strong focus on safety, and a friendly demeanor. Flexibility for shift work is required.

Qualifications

• Relevant experience and bakery product knowledge preferred.
• Ability to lift products of 20 pounds regularly.
• Flexibility to work shifts including weekends and holidays.

Responsibilities

• Slice, pack and prepare Bakery products.
• Provide excellent customer service.
• Maintain cleanliness of the workplace.
• Replenish inventory and manage product displays.
• Complete daily checklists and assist with other duties as assigned.
• Be flexible to work shifts including weekends and holidays; lift up to 20 pounds.

Skills

Customer service

Team player

Knowledge of bakery products

Basic work safety

FIFO inventory

Strong communication

Physical stamina

Shift flexibility

Job description

Bakery Production Team Member - Full Time

Reporting to the Bakery Department Head (or his/her delegates), this position slices, cuts, packs, labels and prepares various Bakery (Bread, Cake and other Pastries) products in advance for customers to choose from. The position also needs to stock Bakery products onto sales area display cases and display cooler, provide good customer service by fulfilling their requests, and maintain inventory and workplace cleanliness.

T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 36 stores across the country: 14 in BC, 7 in Alberta, 13 in Ontario, and 2 in Quebec. The company’s continuous expansion is going to bring more new stores in the next few years.

• Greet customers by providing good customer service with smiles, be friendly and enthusiastic.
• Assist customers in selecting Bakery products and provide recommendations as required.
• Ensure product quality, food safety, freshness and ensure FIFO is strictly practiced within the department.
• Slice, pack and prepare Bakery products (Bread, Cake and other Pastries), correctly label and display items in the display areas and cases.
• Maintain workplace cleanliness by washing and maintaining relevant work tools clean and well-kept.
• Keep product display full, attractive and neat, and replenish inventory timely if necessary.
• Follow procedures to verify and process expired bakery products and manage shrinkage.
• Receive product deliveries, perform quality checks on products received and take customer orders.
• Ensure daily sales and other checklists are properly completed.
• Perform any other duties as assigned by the superior.
• Be flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays.
• Be prepared to stand for a long time and to hand‑on deal with products, lifting of products of 20 pounds on a regular basis.
• Be a good team player.
• Have knowledge of basic work safety.
• Relevant experience and bakery product knowledge, display, promotion and packaging techniques preferred.