Backroom Stocking Team Lead & Training Coach

Walmart; Toronto; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada is seeking a Front-End/Backroom Leader to assist in the leadership of backroom and unloading processes, ensuring customer service excellence while completing tasks. The role includes directing team priorities, coordinating schedules, and conducting daily safety and merchandising checks at our Scarborough location.

The position emphasizes training and developing associates, leading team huddles, and maintaining secure, organized areas with GTA/Workday task support.

Qualifications

• Must be 16 years or older.
• Excellent customer service skills and strong communication.
• Ability to lead team and coordinate task completion.
• Experience with stockroom/backroom operations is a plus.

Responsibilities

• Provide excellent customer service by greeting customers, assisting with products, locating merchandise, aiding purchase decisions, resolving issues.
• Direct and coordinate tasks based on priorities from the Stocking Coaches and Store Management.
• Assess backroom presentation; note deficiencies and execute merchandising or stocking changes.
• Lead daily Team Huddle; communicate updates, set goals, track productivity.
• Secure high-ticket merchandise and ensure doors/lockups are secured; perform daily audits.
• Review completed schedules with People Lead.
• Identify training opportunities during area tours with Coaches and associates; develop staff.
• Maintain a safe, clean, hazard-free environment following policy; complete safety logs.
• Complete GTA/Workday tasks and support management.
• Support performance conversations and recruitment with Coaches/People Lead.

Skills

Customer service

Leadership

Coaching/Training

Communication

Merchandising

Safety awareness

Workday

Tools

Workday

Job description

Walmart Canada is seeking a Front-End/Backroom Leader to assist in the leadership of backroom and unloading processes, ensuring customer service excellence while completing tasks. The role includes directing team priorities, coordinating schedules, and conducting daily safety and merchandising checks at our Scarborough location.

The position emphasizes training and developing associates, leading team huddles, and maintaining secure, organized areas with GTA/Workday task support.