(CAN) Stocking 2 Team Lead

Walmart; Toronto; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada is seeking a Front-End/Backroom Leader to assist in the leadership of backroom and unloading processes, ensuring customer service excellence while completing tasks. The role includes directing team priorities, coordinating schedules, and conducting daily safety and merchandising checks at our Scarborough location.

The position emphasizes training and developing associates, leading team huddles, and maintaining secure, organized areas with GTA/Workday task support.

Qualifications

• Must be 16 years or older.
• Excellent customer service skills and strong communication.
• Ability to lead team and coordinate task completion.
• Experience with stockroom/backroom operations is a plus.

Responsibilities

• Provide excellent customer service by greeting customers, assisting with products, locating merchandise, aiding purchase decisions, resolving issues.
• Direct and coordinate tasks based on priorities from the Stocking Coaches and Store Management.
• Assess backroom presentation; note deficiencies and execute merchandising or stocking changes.
• Lead daily Team Huddle; communicate updates, set goals, track productivity.
• Secure high-ticket merchandise and ensure doors/lockups are secured; perform daily audits.
• Review completed schedules with People Lead.
• Identify training opportunities during area tours with Coaches and associates; develop staff.
• Maintain a safe, clean, hazard-free environment following policy; complete safety logs.
• Complete GTA/Workday tasks and support management.
• Support performance conversations and recruitment with Coaches/People Lead.

Skills

Customer service

Leadership

Coaching/Training

Communication

Merchandising

Safety awareness

Workday

Tools

Workday

Job description

Position Summary...Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.3. Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required. 4. Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.5. Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.6. Review completed schedules with People Lead.7. Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.9. Complete GTA/Workday tasks and supports Management10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $21.20.Le taux horaire minimum pour ce poste débute à 21.20.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age - 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…799 MILNER AVE, SCARBOROUGH, ON M1B 3C3, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .