BackofHouse Supervisor

Scaddabush-Italian-Kitchen-; Ottawa; On-site; CAD 42,000 - 62,000; Full time

Job summary

Scaddabush in Ottawa is seeking a Back-of-House Supervisor to lead the BOH team, ensure stations are staffed and stocked, and collaborate with kitchen leadership to uphold food quality and service standards.

The role requires at least 1 year of supervisory restaurant experience, Smart Serve certification, and proficiency with Microsoft Office. A flexible schedule and strong English communication are essential.

Qualifications

• 1 year of supervisor-level restaurant experience is an asset.
• Flexible schedule availability including opening, mid, and closing shifts.
• First aid and food safety certifications are assets.
• Smart Serve Certification is required.
• Intermediate computing skills with Microsoft Office programs and restaurant software are an asset.
• Strong communication skills, and ability to communicate in English across all levels.

Responsibilities

• Builds and maintains a productive partnership with the BOH leadership team to enable operational excellence.
• Ensures stations are staffed and stocked before opening and throughout shifts; communicates adjustments with the kitchen team.
• Supports Management in restaurant operations per the Team Member Handbook, Policies, and Procedures.
• Manages daily cash outs, produces reports, and communicates variances; holds staff accountable for discrepancies.
• Supports BOH Management with kitchen inventory, purchasing, stock rotation, and labeling of ingredients and products.
• Live and teach our Values and Promises.
• Use time management and attention to detail to complete tasks.

Skills

Smart Serve Certification

Strong communication

Microsoft Office proficiency

Tools

Microsoft Office (Outlook, Excel, Word)

Restaurant software

Job description

BOH Supervisor Back-of-House Supervisor – Scaddabush (Service Inspired Restaurants)

At Scaddabush we're a little of this, a little of that, and a whole new take on Italian. We’re inspired by Italian passion and generosity. We like tables crowded with friends and family. Style without attitude. And of course, excellent cuisine. In true Italian fashion, we rely on fresh ingredients. Our pasta is made fresh in-house daily. We make fresh mozzarella every day and offer made-to-order mozzarella dishes from 5 pm-9 pm. Our chefs prepare two signature meatballs every day. Our meatballs are so big we’re sure you won’t leave hungry. We look forward to welcoming you at SCADDABUSH!

Duties & Responsibilities:

• Builds and maintains a productive partnership with the BOH leadership team to enable operational excellence.
• Ensures stations are appropriately staffed and stocked before the restaurant opens and throughout shifts. Cooperates with the kitchen team by communicating necessary adjustments.
• Supports the Management team in maintaining and facilitating all aspects of restaurant operations in accordance with our Team Member Handbook, Policies, and Procedures to ensure alignment with consistent company practice.
• Manages daily cash outs produces reports and communicates variances. Holds staff accountable for discrepancies.
• Supports BOH Management team with kitchen inventory and purchasing; ensures that there is enough product on hand to complete daily production; orders new stock; purchases special order supplies, if necessary; ensures proper rotation and labeling of ingredients and products.
• Live and teach our Values and Promises.
• Use strong time management skills and attention to detail to complete our jobs.

Requirements:

• 1-year previous restaurant experience at a supervisor level in a high volume or comparable restaurant is an asset.
• Flexible schedule availability including opening, mid, and closing shifts in accordance with business needs.
• First aid and food safety certifications are both an asset.
• Smart Serve Certification is required.
• Intermediate computing skills working with Microsoft Office programs (Outlook, Excel, and Word) and restaurant software are an asset.
• Strong communication skills, and ability to communicate in English (both written and verbal) across all levels i.e. staff, managers, and business partners.

Possess five values that define our people:

• Hospitality. Enhancing the dignity, comfort, and well‑being of Our People
• Authenticity. Being forthright, truthful, and transparent with Our People
• Quality. Working to always improve the experience of Our People
• Fun. Bringing the spirit of laughter, celebration, sharing, and joy to Our People
• Courage. Acting with conviction in the balanced interest of Our People

Service Inspired Restaurants® is committed to fair and equitable recruiting practices. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible work environment. If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know.

We’re inspired by Italian passion and generosity. We like tables crowded with friends and family. Style without attitude. And of course, excellent cuisine.
In true Italian fashion, we rely on fresh ingredients. Anything that we can make from scratch, we do. Our hand-stretched mozzarella is made-to-order everyday. We also make our own pasta, focaccia bread, ½ lb signature meatballs, sauces and desserts – each and every day