Back-of-House Supervisor

Workstream; London; On-site; CAD 42,000 - 52,000; Full time

Job summary

Scaddabush, a Service Inspired Restaurant, seeks a BOH Supervisor to lead back-of-house operations in a busy London, Ontario location. You will work with the BOH leadership team to maintain efficiency, manage staffing and inventory, and uphold company policies.

The role requires at least 1 year of supervisor experience in a high-volume setting, Smart Serve certification, and strong English communication skills. Flexibility to cover opening, mid, and closing shifts is expected.

Qualifications

• 1-year supervisor-level restaurant experience in a high-volume setting.
• Flexible schedule including opening, mid, and closing shifts.
• Smart Serve Certification is required; First aid and food safety certifications are assets.
• Intermediate computing skills with Microsoft Office (Outlook, Excel, Word) and restaurant software.

Responsibilities

• Builds a productive partnership with BOH leadership to enable operational excellence.
• Ensures stations are staffed and stocked; communicates adjustments with the kitchen team.
• Supports management in daily operations per policies and procedures.
• Manages daily cash-outs, produces reports, and communicates variances.
• Assists BOH with inventory, purchasing, stock rotation, and labeling of ingredients.

Job description

BOH Supervisor Back-of-House Supervisor – Scaddabush (Service Inspired Restaurants)

At Scaddabush we're a little of this, a little of that, and a whole new take on Italian. We’re inspired by Italian passion and generosity. We like tables crowded with friends and family. Style without attitude. And of course, excellent cuisine. In true Italian fashion, we rely on fresh ingredients. Our pasta is made fresh in-house daily. We make fresh mozzarella every day and offer made-to-order mozzarella dishes from 5 pm-9 pm. Our chefs prepare two signature meatballs every day. Our meatballs are so big we’re sure you won’t leave hungry. We look forward to welcoming you at SCADDABUSH!

Duties & Responsibilities:

• Builds and maintains a productive partnership with the BOH leadership team to enable operational excellence.
• Ensures stations are appropriately staffed and stocked before the restaurant opens and throughout shifts. Cooperates with the kitchen team by communicating necessary adjustments.
• Supports the Management team in maintaining and facilitating all aspects of restaurant operations in accordance with our Team Member Handbook, Policies, and Procedures to ensure alignment with consistent company practice.
• Manages daily cash outs produces reports and communicates variances. Holds staff accountable for discrepancies.
• Supports BOH Management team with kitchen inventory and purchasing; ensures that there is enough product on hand to complete daily production; orders new stock; purchases special order supplies, if necessary; ensures proper rotation and labeling of ingredients and products.
• Live and teach our Values and Promises.
• Use strong time management skills and attention to detail to complete our jobs.

Requirements:

• 1-year previous restaurant experience at a supervisor level in a high volume or comparable restaurant is an asset.
• Flexible schedule availability including opening, mid, and closing shifts in accordance with business needs.
• First aid and food safety certifications are both an asset.
• Smart Serve Certification is required.
• Intermediate computing skills working with Microsoft Office programs (Outlook, Excel, and Word) and restaurant software are an asset.
• Strong communication skills, and ability to communicate in English (both written and verbal) across all levels i.e. staff, managers, and business partners.

Possess five values that define our people:

• Hospitality. Enhancing the dignity, comfort, and well-being of Our People
• Authenticity. Being forthright, truthful, and transparent with Our People
• Quality. Working to always improve the experience of Our People
• Fun. Bringing the spirit of laughter, celebration, sharing, and joy to Our People
• Courage. Acting with conviction in the balanced interest of Our People

Service Inspired Restaurants is committed to fair and equitable recruiting practices. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible work environment. If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know.