Back-of-House Supervisor, Armani Caffè (FT)

Armani Caffè; Vancouver; On-site; CAD 32,000 - 37,000; Full time

Benefits offered by this job

Retail Bonus Program

Paid Time Off

RRSP Matching

Parental Leave Top-Up

Job summary

Armani Caffè in Vancouver invites a Back-of-House Supervisor to lead kitchen readiness, ensure menu execution, and plan production for a luxury café environment. The role emphasizes coaching, quality control, and efficient service flow in a high-volume setting.

You will supervise daily back-of-house operations, promote food safety, manage labour productivity, and maintain standards across preparation, service, and inventory. Excellent communication and leadership are essential.

Qualifications

• Minimum three years in a similar kitchen role with supervisory experience.
• FoodSafe Level 1 and Serving It Right certifications required or obtainable.
• Strong knowledge of food prep, production planning, sanitation, and waste management.

Responsibilities

• Support General Manager with kitchen readiness, menu execution, and production planning.
• Coach associates, monitor quality, productivity, and shift communications.
• Oversee labour productivity, food safety, cleanliness, and waste control.
• Ensure consistent execution and strong cross-team collaboration.

Skills

Leadership

Kitchen supervision

Food safety

Inventory control

Communication

Production planning

Labor planning

Training coaching

Education

Post-secondary culinary education

FoodSafe Level 1

Serving It Right

Tools

Excel

Word

PowerPoint

Inventory systems

POS systems

Job description

Back-of-House Supervisor | Full-Time | Armani Caffè, Oakridge Park, Vancouver Opening Fall 2026

As the Back of House Supervisor, you will support the General Manager with kitchen readiness, menu execution, production planning, service flow, inventory control, and culinary team performance. Your daily presence in the kitchen will allow you to coach associates in the moment, identify opportunities to improve quality and productivity, and ensure shift communications are clear, timely, and consistently cascaded throughout the team.

To succeed in this role, you are willing to lead by example and with integrity, collaborate, remain composed under pressure, and be results-oriented. You will support daily back-of-house management, including product quality, preparation and service standards, labour productivity, food safety, cleanliness, waste control, and consistent execution.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Minimum three (3+) years of experience in a similar restaurant kitchen, culinary, or back-of-house role, with at least one (1+) year of supervisory, shift lead, or team lead experience; luxury hospitality or high-volume café experience is preferred
• Post-secondary culinary education is preferred; FoodSafe Level 1 & Serving It Right certification is required or must be obtained and maintained, and advanced food-safety training is an asset
• Strong working knowledge of food preparation, production planning, knife and equipment safety, sanitation, temperature control, allergen procedures, date labelling, food rotation, and waste management
• Excellent verbal and written communication skills and the ability to influence partners, coach associates, organize production, and motivate direct reports
• Proficiency with Office programs, including Excel, Word, and PowerPoint, as well as inventory, scheduling, kitchen management, and POS systems where applicable
• Open availability and ability to work a flexible schedule, including holidays, early mornings, evenings, nights, and weekends
• While not required, Italian, Spanish, French, Mandarin, or other language skills are considered a strong asset

Why Join Us

Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world.

The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange.

This role has an hourly rate of $23 - $27/hour, depending on experience and qualifications. We believe in rewarding great talent, which is why eligible team members may also earn performance-based bonuses and annual incentives that recognize individual impact and contributions.

OUR CULTURE

As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure.

Physical Demands

Activity

Demands

Frequency

At Desk Rare

Standing/Walking

Within caffè and kitchen environment Constant

Lifting/Carrying

Up to 50 lbs intermittently; ingredients, cookware, and supplies frequently Frequent

Push/Pull

Moveable shelving, equipment and doors Frequent

Climbing

Stairs and Ladders Rare

Reaching Below/Above Shoulder

To reach higher items on shelves or lower items on floor Frequent

Fine Motor Tasks

Computer use, knife work, kitchen machinery, small tools, and POS systems Frequent

Auditory & Vision

Hear and see safety signals; read labels, logs, and screens.

Constant

Cognitive Demands

Activity

Demands

Frequency

Communication

Verbal & Writing Constant

Direct team, monitor performance and food quality, and ensure safety Constant

Plan

Plan staffing, production, and shift priorities.

Constant

Fine Audit / Analysis

Accuracy of orders, inventory, food safety, and quality standards

Frequent

Administrative Tasks

Complete schedules, production records, checklists, logs, counts, and reports

Frequent

OUR BENEFITS

• COMPENSATION: Commission (Eligibility Based On Position) • Retail Bonus Program • Employee Referral Bonus Program
• PAID TIME: Paid Time Off for Vacation and Sick Days • Pregnancy & Parental Leave Top-Up • Long-Term Disability • Paid Time Off to Volunteer in your Community
• SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates
• NOTE: Benefits may vary based on position eligibility

YOUR CAREER

Training and Development Opportunities • Rewards and Recognition programs • Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.