Back of House Ecommerce Associate

JD Sports; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht einen Back of House Ecommerce Associate, um das Team in Vancouver zu unterstützen. In dieser Rolle haben Sie die Möglichkeit, die Leistung der Fulfillment-Dienste vor Ort zu steigern und eine erstklassige Kundenerfahrung zu bieten. Sie werden eng mit verschiedenen Teams zusammenarbeiten, um sicherzustellen, dass Bestellungen effizient bearbeitet und verwaltet werden. Diese Position bietet eine spannende Gelegenheit, in einem dynamischen Umfeld zu arbeiten, das sich ständig weiterentwickelt und wächst. Wenn Sie ein Teamplayer sind, der Herausforderungen liebt und unter Druck gut arbeitet, könnte dies die perfekte Rolle für Sie sein.

Qualifications

• Erfahrung im Umgang mit Lagerverwaltungssystemen ist von Vorteil.
• Hervorragende Kommunikationsfähigkeiten sind erforderlich.

Responsibilities

• Zusammenarbeit mit anderen Teams zur Optimierung der Prozesse.
• Bearbeitung von Bestellungen und Versand innerhalb von 24-48 Stunden.

Skills

Schriftliche Kommunikation

Verbal Kommunikation

Teamarbeit

Datenmanagement

Druckresistenz

Tools

Slack

Shopify

Lagerverwaltungssysteme

Job description

Friday, April 18, 2025

Location: Robson Street, BC

Workplace Type: On-site

Job Type: Part-time, Permanent

Salary: $17.40 per hour

Opening: SPRING 2025

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail Team is looking for a Back of House Ecommerce Associate to join our Robson Street location! Reporting to the Senior Customer Experience Manager, you’ll have the opportunity to support in shaping and delivering a premium experience to our customers. We’ll lean on you to elevate the performance of our in store fulfillment services. You’ll collaborate with the warehouse, product, customer experience, retail and ecommerce teams.

Duties/Responsibilities:

• Collaborate with other fulfillment leads to optimize processes
• Order processing and shipping to ensure orders are processed within 24-48 hours
• Daily data-entry and reporting
• Collaborate with retail back-of-house team to receive and put away new stock
• Results tracking to increase eCommerce fulfillment performance
• Work with Customer Experience team to update system and communicate order status
• Inventory management and cycle counts
• Coordination and timely processing of online returns

Skills/Knowledge/Experience needed:

• Excellent written and verbal communication skills
• A confident, calm attitude that performs well under pressure
• A team player who knows when it’s necessary to loop in senior staff and ask for assistance; humble enough to ask for support when needed
• Experience working with Slack, Shopify, and warehouse management systems is a bonus