B2B Sales Support Coordinator

STAPLES Canada; Canada; On-site; CAD 48,000 - 64,000; Full time

Benefits offered by this job

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Job summary

Staples Canada is seeking a B2B Sales Coordinator to support Business Development Managers and Account Managers on regional or national accounts. You will help with ordering, shipping coordination, and liaising with vendors to ensure on-time delivery and successful project execution.

Responsibilities include coordinating print projects, assisting with orders, and maintaining communication with sales teams and customers.

Qualifications

• 1-2 years experience in the graphic arts & printing industry.
• College or technical school diploma in graphic arts or related discipline.
• Understanding of steps involved in the printing process.
• Computer literacy—experience with software routines.
• Knowledge of Microsoft Office.

Responsibilities

• Collaborate with the sales team to coordinate print projects.
• Assist with ordering processes and shipping to multiple locations.
• Coordinate with vendor partners for production.
• Support administrative tasks for regional or national accounts.
• Ensure quotations match order specs and manage change requests.
• Ensure orders arrive on time to destination.
• Direct support for strategic accounts (administration, logistics).

Skills

Graphic arts

Printing knowledge

Math skills

Curious

Approachable

Problem solving

Education

Graphic arts diploma

Tools

Microsoft Office

Job description

As the B2B Sales Coordinator, you will be responsible for providing support services to Business Development Mangers and Account Managers for accounts deemed strategic in scope on a regional or national level requiring coordination. Working in partnership with the sales team, you will assist with ordering process and verify shipping and on time delivery where required, and work with vendor partners to coordinate for production. You will support sales teams with communication to the sales team, store teams, and customers on projects, and to help ensure that customer service is a priority.

Specifically, You Will:

Collaborate with others and administers project requests from multiple contacts for digital and specialty print requirements.

Assist the Business Development Managers and Account Managers with accounts that are at a regional or national level requiring help with the ordering process, and shipping to multiple locations.

Work with vendor partners and coordinate multiple projects.

Partner with Territory Sales Managers to determine accounts that require administrative support from the B2B sales Coordinator.

Ensure quotations match original order specifications and manage change requests.

Ensure customer orders stay on track and arrive at the customer’s destination when promised.

Directly support strategic accounts (administration, logistics).

Some of what you need:

1-2 Years experience in the graphic arts & printing industry with specific background in print.

College or technical school diploma in graphic arts or related discipline.

Understanding of steps involved in the printing process.

Computer literacy-experience of using software programs routines.

Knowledge of computer programs such as Microsoft office.

Mathematical Skills-ability to understand basic and complex mathematical calculations.

Curious.

Approachable.

Solution finder.

Some of what you will get:

• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses

#MakeAnImpact

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.