AVP, Custody Operations

VenorTalent; Halifax; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading offshore bank is seeking an experienced operations leader to manage custody operations, including trade settlements and reporting services. The successful candidate will have a strong background in financial services and experience leading teams in a multi-jurisdictional environment. This role offers the opportunity to drive process improvements and develop staff within a dynamic team. Comprehensive benefits and a collaborative culture are provided.

Benefits

Robust learning and development opportunities

Comprehensive benefits

Respectful environment valuing diversity

Qualifications

• Experience in financial services operations with working knowledge of global securities including equities, fixed income, derivatives, and treasury products.
• Proven ability to lead within a complex multi-jurisdictional organization.
• Analytical thinker, skilled communicator, and culturally aware leader.

Responsibilities

• Lead daily custody operations across trade settlements and reporting services.
• Develop and mentor staff; oversee performance and engagement.
• Drive process improvements and cross-functional collaboration.

Skills

Leadership in financial services operations

Understanding of global securities

Analytical thinking

Communication skills

Process re-engineering

Job description

Overview

Butterfield Support Services (Halifax) Limited provides centralized shared services and support to the Butterfield Group in the areas of Finance and Accounting, Custody, Human Resources, Information Technology, Operations, Client Services and Compliance. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at a leading, independent offshore bank and trust company.

Are you an experienced operations leader with a solid understanding of custody functions and a passion for leading high-performing teams? This is an exciting opportunity to join a dynamic financial institution where your expertise in securities, leadership, and operational excellence will play a pivotal role in supporting complex, high-value client operations across international markets.

Reporting to the Vice President of Custody Operations, this leadership role is responsible for managing a talented team that oversees a range of custody operations functions. These include fixed income and equity trade settlements, corporate actions, proprietary and third-party mutual fund trading, as well as security static data, client portfolio information, and reporting services. You’ll have the opportunity to lead daily operations while also being a part of continued process improvements, system upgrades, and cross-functional collaboration that supports service delivery and client satisfaction.

You’ll play a key role in developing and mentoring staff, overseeing performance and engagement, and ensuring your team is equipped with the tools, training, and clarity to thrive. Whether leading business-as-usual operations, working on complex projects you’ll bring discipline, structure, and forward-thinking solutions to every challenge.

As a trusted people leader, you’ll create a culture that is performance-focused, client- centric, and aligned with evolving operational priorities.

Success in this role will require experience in financial services operations, a working knowledge of global securities including equities, fixed income, derivatives, and treasury products, along with a proven ability to lead within a complex multi-jurisdictional organization. You are an analytical thinker, a skilled communicator, and a culturally aware leader who thrives in dynamic environments. Your ability to coach, re-engineer processes, and execute with precision will be essential as you support business needs across time zones and evolving service models.

This is a fantastic opportunity for a confident, collaborative, and solutions-oriented leader looking to make a meaningful impact within a globally connected team.

Responsibilities

• Lead daily custody operations across fixed income and equity trade settlements, corporate actions, proprietary and third-party mutual fund trading, security static data, client portfolio information, and reporting services.
• Develop and mentor staff; oversee performance and engagement; ensure team has tools, training, and clarity to thrive.
• Drive process improvements, system upgrades, and cross-functional collaboration to support service delivery and client satisfaction.
• Lead business-as-usual operations and complex projects with discipline, structure, and forward-thinking solutions.
• Foster a performance-focused, client-centric culture aligned with evolving operational priorities.
• Support business needs across time zones and evolving service models in a multi-jurisdictional environment.

Qualifications

• Experience in financial services operations with working knowledge of global securities including equities, fixed income, derivatives, and treasury products.
• Proven ability to lead within a complex multi-jurisdictional organization.
• Analytical thinker, skilled communicator, and culturally aware leader.
• Ability to coach, re-engineer processes, and execute with precision.

Why Butterfield?

Butterfield is a leading, independent offshore bank and trust company. With more than 1,300 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities and comprehensive benefits. Guided by our core values—approachable, collaborative, empowered and impactful—we provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.