Aviation Operations Dispatcher

Primeflight-Aviation-; Ottawa; On-site; CAD 42,000 - 62,000; Full time

Job summary

PrimeFlight Aviation Services, Inc. is seeking a Catering Transport Dispatcher to coordinate daily transportation and catering operations for flight schedules.

You will serve as the central point of communication between drivers, operations teams, and airline personnel to ensure on‑time service delivery. In a fast‑paced, time‑sensitive environment, you will monitor real‑time activity, update schedules and logs, and support cross‑functional operations while maintaining safety and regulatory

Qualifications

• 18 years of age or older.
• Legally authorized to work in Canada.
• Ability to obtain needed airport and security clearances.
• Proficiency in English (read, write, speak).
• 1–3 years of administrative/dispatch experience preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work under pressure and meet deadlines.
• Ability to lift up to 70 pounds.

Responsibilities

• Coordinate and monitor daily transportation operations to support flight schedules.
• Serve as the primary contact for drivers, operations teams, and airline personnel.
• Maintain real-time communication with drivers to ensure timely arrivals and departures.
• Conduct pre-shift briefings to communicate safety updates and priorities.
• Update flight schedules, timing changes, gate assignments, and operational details in tracking systems.
• Ensure all operational records, logs, and reports are completed accurately and on time.
• Monitor driver activity to ensure compliance with schedules and safety requirements.
• Coordinate staffing and equipment assignments to meet operational demands.
• Communicate all operational disruptions or irregularities to leadership and airline partners in real time.
• Ensure all required documentation, logs, and compliance records are completed and maintained.
• Support cross-functional operations, including assisting with warehouse or catering tasks as needed.
• Monitor equipment readiness, including cleanliness, fuel levels, and overall condition.
• Promote a safe, efficient, and compliant work environment.
• Perform any additional duties as assigned.

Skills

Strong communication

Organizational skills

Multitasking

Team coordination

English proficiency

Tools

Microsoft Office

Job description

PrimeFlight Aviation Services, Inc. is seeking a Catering Transport Dispatcher to coordinate daily transportation and catering operations for flight schedules.

You will serve as the central point of communication between drivers, operations teams, and airline personnel to ensure on‑time service delivery. In a fast‑paced, time‑sensitive environment, you will monitor real‑time activity, update schedules and logs, and support cross‑functional operations while maintaining safety and regulatory