Automotive Store Manager

Midas MOST; Regina; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Midas in Regina, Canada, seeks a seasoned Store Manager to lead automotive service operations and drive store performance. You will oversee technicians, ensure safety and quality, and promote customer satisfaction and retention—while managing costs and inventory.

The ideal candidate brings at least 3 years in automotive repair with supervisory experience and excellent interpersonal skills to foster a collaborative, productive work culture.

Qualifications

• 3 years of experience in automotive repair business with supervisory/mentorship exposure.
• Proven leadership experience in a service/store environment.
• Strong interpersonal and customer-facing skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees.
• Deliver exceptional customer service and consult with customers.
• Provide follow-up on services requested and estimated completion times.
• Oversee vehicle inspections, recommendations, and parts sourcing.
• Discuss pricing estimates and promote shop service specials.
• Lead teams in line with company values and vision.
• Oversee inspections, diagnostics, repairs on various vehicles.
• Maintain cleanliness, safety and environmental compliance.
• Record hours and submit daily sales reports.

Skills

Leadership ability

Team-building skills

Excellent customer service

Good communication skills

POS/Internet skills

Flexible schedule

Driver's license

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has three years of experience in the automotive repair business, some supervisory/management/mentor experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Overall cleanliness and organization of the facility, including environmental compliance
• Record-keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekend evenings
• Valid driver’s license