Automotive Service Manager

Midas SCARBOROUGH-NEW MARKET-MARKHAM; Newmarket; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Free uniforms

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Midas Scarborough-New Market-Markham is seeking an automotive service manager to lead the service department for a tire and auto repair shop. This store-manager developmental role focuses on training, internal promotion, and directing service technicians to deliver quality customer care.

You will oversee vehicle inspections, create repair orders, discuss pricing with customers, manage inventory, and train staff while upholding company values. Apply now to advance within the organization.

Qualifications

• A minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team-building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Lead, manage, and train team while keeping in tune with our company's vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians' inspections, diagnosing and repairing of domestic, imported cars, and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Excellent customer service

Leadership ability

Team-building skills

Good communication skills

Flexible retail schedule

Valid driver's license

Job description

Benefits:

• Bonus based on performance


• Dental insurance


• Free uniforms


• Opportunity for advancement


• Paid time off


• Vision insurance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers


• Following up with customers, services requested, estimated completion times etc.


• Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts


• Deliver and discuss pricing estimates with customers as well as promoting shop service specials


• Lead, manage, and train team while keeping in tune with our company's vision, purpose, core values, and employee creed


• Supervise up to ten employees


• Oversee technicians' inspections, diagnosing and repairing of domestic, imported cars, and light trucks


• Maintain inventory counts


• Overall cleanliness and organization of the facility


• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience


• General automotive knowledge


• Excellent customer service disposition


• Good communication skills


• Leadership ability


• Team-building skills


• Ability to work a flexible retail schedule including weekends, evenings and holidays


• Valid driver's license