Automotive Service Technician - Growth, Training & Benefits

Dilawri Group of Companies; Vancouver; On-site; CAD 63,000 - 90,000; Full time

Benefits offered by this job

Discounted employee vehicle purchase

Coaching & training programs

Wellness & assistance programs

Employee social events

Job summary

Dilawri, Canada’s largest automotive group, is seeking a Service Technician at Mercedes-Benz Boundary to perform vehicle diagnostics, repairs and maintenance in line with manufacturer guidelines and dealership policies.

Reporting to the Service Manager, you will contribute to service department success, maintain documentation, and communicate with customers. The role offers hourly pay of $55.72 and opportunities for growth within the Dilawri network.

Qualifications

• Automotive technician certification or enrollment in an equivalent apprenticeship program.
• Previous experience performing automotive repairs and diagnostics in a dealership or independent shop.
• Strong mechanical aptitude and understanding of vehicle systems.
• Ability to read and interpret repair orders, technical bulletins, and manufacturer documentation.
• Excellent organizational and time-management skills with strong attention to detail.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Effective communication and customer service skills.
• Valid Class 5 driver’s license with a clean driving record.
• Legally entitled to work in Canada.

Responsibilities

• Perform vehicle repairs and maintenance according to repair orders, technical guidelines, and dealership standards.
• Road test all vehicles before and after servicing to ensure repair accuracy and safety.
• Track time by punching in/out at the start of the day, lunch, end of day, and at the beginning and completion of each job.
• Advise the Service Advisor if repairs require more time than initially estimated.
• Utilize protective seat covers and floor mats in every customer vehicle.
• Notify the Service Advisor of additional required repairs, parts, or labor.
• Complete all assigned repair tasks efficiently and accurately.
• Document all services and repairs clearly and thoroughly in work orders.
• Ensure all punch times accurately match the work performed.
• Follow all manufacturer warranty procedures and dealership policies.
• Maintain a clean, safe, and organized workspace.
• Maintain high levels of productivity and efficiency through effective work practices.
• Demonstrate a polite, professional, and customer-focused attitude.
• Perform additional service recommendations as outlined by dealership standards.
• Obtain Service Manager approval/signature for all warranty add-ons.
• Meet or exceed productivity and efficiency objectives set by the Service Manager.

Skills

Diagnostics

Mechanical aptitude

Time management

Customer service

Communication

Education

Automotive technician certification or enrollment in apprenticeship (Red Seal an asset)

Job description

Dilawri, Canada’s largest automotive group, is seeking a Service Technician at Mercedes-Benz Boundary to perform vehicle diagnostics, repairs and maintenance in line with manufacturer guidelines and dealership policies.

Reporting to the Service Manager, you will contribute to service department success, maintain documentation, and communicate with customers. The role offers hourly pay of $55.72 and opportunities for growth within the Dilawri network.