Automotive Service Manager

Midas HALIFAX 9795; Halifax; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player in automotive services seeks a dedicated Automotive Service Manager to lead their team in Halifax. This role is pivotal in ensuring exceptional customer service and operational excellence within the service department. You will manage a team of skilled technicians, oversee vehicle inspections, and maintain high standards of service delivery. The company values internal growth and offers comprehensive training to help you succeed. If you're passionate about the automotive industry and have a knack for leadership, this opportunity is perfect for you to make a significant impact in a supportive environment.

Qualifications

• 2+ years of experience as a service advisor or service manager.
• Strong automotive knowledge and excellent customer service skills.

Responsibilities

• Manage and lead automotive service technicians in the shop.
• Deliver exceptional customer service and conduct vehicle inspections.

Skills

Customer Service

Communication Skills

Leadership

Team-Building

Automotive Knowledge

Education

High School Diploma

Automotive Service Management Certification

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and lead all automotive service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Deliver complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Supervise up to ten employees
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of service advisor or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Valid driver’s license