automotive repair technical advisor

Job Bank; Sherbrooke; On-site; CAD 36,000 - 39,000; Full time

Benefits offered by this job

Other benefits

Job summary

Job Bank in Sherbrooke, QC is hiring a full-time permanent customer service representative to answer inquiries, assist clients, and ensure smooth service delivery on site. The role is based at 4100 BOUL JOSAPHAT-RANCOURT, Sherbrooke, QC J1L 3C6 and requires 1–2 years of experience with a high school diploma.

Typical tasks include handling inquiries, addressing complaints, explaining services and costs, issuing receipts, and coordinating appointments while upholding health and safety standards in

Qualifications

• High school diploma required.
• Experience in customer service is an asset.
• Ability to communicate clearly with clients.

Responsibilities

• Answer written and oral inquiries from customers.
• Address customers' complaints or concerns.
• Explain services offered, costs, and procedures to clients.
• Issue receipts and other forms as needed.
• Schedule and confirm appointments.
• Greet customers and direct them to the appropriate contacts or service areas.
• Maintain health and safety standards in the workplace.

Education

Secondary (high) school graduation certificate

Job description

You have successfully applied for this job through Job Bank!

Job details

• Location 4100 BOUL JOSAPHAT-RANCOURT Sherbrooke , QC J1L 3C6
• Salary 26.60 to 28.00 hourly (To be negotiated) / 35 to 40 hours per week
• Terms of employment Permanent employment Full time
• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Explain procedures, risks and benefits to clients
• Schedule and confirm appointments
• Greet people and direct them to contacts or service areas
• Ensure health and safety regulations are followed
• Professionalism in customer service

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Walking
• Disability benefits

Other benefits

• Other benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-11-05

Important notice:

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.