Automotive Parts Advisor - London

Canadian Tire Corporation, Limited; London; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Benefits and retirement programs

Performance incentives

Well-being perks

Discounts on products

Job summary

PartSource, part of the Canadian Tire family, is hiring a PartsPro to help customers find the correct automotive parts using our parts lookup system and to sell suitable automotive solutions. You will contribute to store success while upholding brand standards.

The role emphasizes delivering an outstanding customer experience, communicating product features and warranty details, and maintaining a safe, well-organized workspace with PPE.

Qualifications

• Exceptional communication and problem-solving abilities.
• Passion for automobiles, with foundational knowledge of automotive parts and systems.
• Commitment to delivering an outstanding customer experience.
• Proficiency with point of sale systems.
• Flexibility to work evenings, weekends, and holidays.
• Ability to lift and move merchandise up to 50 lbs for up to 8 hours.
• Familiarity with PPE, safety shoes, safety glasses, reflective vest, gloves, and apron.
• Driver's license is an asset.

Responsibilities

• Utilize the PartSource OS and external vendor platforms to identify correct parts, process transactions, and sell automotive parts solutions.
• Effectively communicate product features, benefits, and warranty details to customers.
• Ensure completion of assigned store tasks in a timely manner.
• Uphold store appearance and merchandising standards, including merchandise placement.
• Maintain a safe work environment with PPE guidelines.
• Regularly communicate with managers regarding customer concerns and employee matters.

Skills

Exceptional communication

Problem-solving abilities

Automotive parts knowledge

Customer experience

POS proficiency

Schedule flexibility

Physical stamina

Safety PPE familiarity

Driver's license (asset)

Tools

POS system

Job description

Position Overview

Embark on an enriching journey as a PartsPro at PartSource, a role that offers a remarkable opportunity to hone your skills within the automotive industry. You'll be instrumental in driving sales by utilizing our parts look-up system to identify correct parts and sell suitable automotive solutions to our customers. Your role will be pivotal to the store's success and in maintaining the PartSource brand integrity by adhering to company policies and procedures. A competitive salary and comprehensive benefits await you in this exciting role with PartSource.

Key Responsibilities

• Utilize the PartSource Operating System and external vendor platforms to identify correct parts, process transactions, and sell appropriate automotive parts solutions.
• Effectively communicate product features, benefits, and warranty details to customers.
• Ensure completion of assigned store tasks in a timely manner.
• Uphold store appearance and merchandising standards, including maintaining proper merchandise placement.
• Maintain a safe work environment, including adherence to Personal Protective Equipment (PPE) guidelines.
• Regularly communicate with managers regarding customer concerns and employee matters.

Qualifications

• Exceptional communication and problem-solving abilities.
• Passion for automobiles, with a foundational knowledge of automotive parts and systems.
• Commitment to delivering an outstanding customer experience.
• Proficiency in computer systems, including point of sale.
• Flexibility to work varying schedules, including evenings, weekends, and holidays.
• Ability to lift and move merchandise up to 50 lbs for up to 8 hours per shift.
• Familiarity with using protective equipment, including mandatory certified safety shoes (provided upon hire), and as required, safety glasses, reflective safety vest, gloves, and apron.
• Possession of a valid Driver's License is an asset.

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $18.60 and $21.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

PartSource is an equal-opportunity employer. We are committed to a diverse and inclusive workplace for all.

We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This posting represents an existing vacancy within our organization.