Automotive Parts Advisor - Hamilton

Canadian Tire Corporation; Hamilton; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Benefits & retirement

Performance incentives

Product discounts

Career growth

Job summary

PartSource in Hamilton, part of Canadian Tire Corporation, is seeking a PartsPro to help customers find the right automotive parts using our parts lookup system and to sell suitable solutions while upholding brand standards. You will assist customers with product features, warranty details, and complete store tasks, maintaining a safe, welcoming environment and wearing required PPE.

Competitive hourly pay and benefits offered.

Qualifications

• Exceptional communication and problem-solving abilities.
• Passion for automobiles and basic knowledge of automotive parts.
• Commitment to delivering an outstanding customer experience.
• Proficiency with computer systems, including POS.
• Ability to work varied schedules, including evenings and weekends.
• Ability to lift up to 50 lbs.

Responsibilities

• Identify correct parts using PartSource OS and vendor platforms.
• Communicate product features, benefits and warranty details to customers.
• Complete store tasks in a timely manner.
• Uphold merchandising standards and store appearance.
• Maintain PPE and a safe work environment.
• Inform managers about customer concerns and team matters.

Skills

Communication

Problem solving

Customer service

Automotive knowledge

Schedule flexibility

Teamwork

Tools

Point of Sale (POS)

PartSource OS

Job description

Position Overview

Embark on an enriching journey as a PartsPro at PartSource, a role that offers a remarkable opportunity to hone your skills within the automotive industry. You'll be instrumental in driving sales by utilizing our parts look-up system to identify correct parts and sell suitable automotive solutions to our customers. Your role will be pivotal to the store's success and in maintaining the PartSource brand integrity by adhering to company policies and procedures. A competitive salary and comprehensive benefits await you in this exciting role with PartSource.

Key Responsibilities

• Utilize the PartSource Operating System and external vendor platforms to identify correct parts, process transactions, and sell appropriate automotive parts solutions.
• Effectively communicate product features, benefits, and warranty details to customers.
• Ensure completion of assigned store tasks in a timely manner.
• Uphold store appearance and merchandising standards, including maintaining proper merchandise placement.
• Maintain a safe work environment, including adherence to Personal Protective Equipment (PPE) guidelines.
• Regularly communicate with managers regarding customer concerns and employee matters.

Qualifications

• Exceptional communication and problem-solving abilities.
• Passion for automobiles, with a foundational knowledge of automotive parts and systems.
• Commitment to delivering an outstanding customer experience.
• Proficiency in computer systems, including point of sale.
• Flexibility to work varying schedules, including evenings, weekends, and holidays.
• Ability to lift and move merchandise up to 50 lbs for up to 8 hours per shift.
• Familiarity with using protective equipment, including mandatory certified safety shoes (provided upon hire), and as required, safety glasses, reflective safety vest, gloves, and apron.
• Possession of a valid Driver's License is an asset.

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $18.60 and $21.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

PartSource is an equal-opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees --their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.