Automotive Parts Advisor - St. Catherines

Canadian Tire Corporation, Limited; St. Catharines; Hybrid; CAD 26,000 - 29,000; Full time

Job summary

PartSource in the Niagara region seeks a PartsPro to help customers find correct automotive parts using our parts lookup system, process transactions, and contribute to store sales while upholding brand standards. You will communicate product features and warranties, keep shelves tidy, follow PPE rules, and collaborate with managers on customer and team matters.

A valid driver's license is a plus; flexibility for evenings and weekends is required.

Qualifications

• Excellent communication and problem-solving skills.
• Foundational automotive parts knowledge.
• Commitment to delivering an outstanding customer experience.
• Proficient with computer systems, including POS.
• Willingness to work evenings, weekends and holidays.
• Able to lift up to 50 lbs and stand for long periods.
• Familiar with PPE and safety footwear.

Responsibilities

• Identify correct parts using PartSource OS and vendor platforms; process transactions.
• Communicate product features, benefits, and warranties to customers.
• Complete store tasks promptly.
• Maintain store appearance and proper merchandise placement.
• Uphold PPE and safety guidelines.
• Report customer concerns and employee matters to management.

Skills

Communication

Problem solving

Automotive knowledge

Customer service

POS systems

Flexible schedule

Lifting 50 lbs

PPE safety

Driver's license

Job description

Position Overview

Embark on an enriching journey as a PartsPro at PartSource, a role that offers a remarkable opportunity to hone your skills within the automotive industry. You'll be instrumental in driving sales by utilizing our parts look-up system to identify correct parts and sell suitable automotive solutions to our customers. Your role will be pivotal to the store's success and in maintaining the PartSource brand integrity by adhering to company policies and procedures. A competitive salary and comprehensive benefits await you in this exciting role with PartSource.

Key Responsibilities

• Utilize the PartSource Operating System and external vendor platforms to identify correct parts, process transactions, and sell appropriate automotive parts solutions.
• Effectively communicate product features, benefits, and warranty details to customers.
• Ensure completion of assigned store tasks in a timely manner.
• Uphold store appearance and merchandising standards, including maintaining proper merchandise placement.
• Maintain a safe work environment, including adherence to Personal Protective Equipment (PPE) guidelines.
• Regularly communicate with managers regarding customer concerns and employee matters.

Qualifications

• Exceptional communication and problem-solving abilities.
• Passion for automobiles, with a foundational knowledge of automotive parts and systems.
• Commitment to delivering an outstanding customer experience.
• Proficiency in computer systems, including point of sale.
• Flexibility to work varying schedules, including evenings, weekends, and holidays.
• Ability to lift and move merchandise up to 50 lbs for up to 8 hours per shift.
• Familiarity with using protective equipment, including mandatory certified safety shoes (provided upon hire), and as required, safety glasses, reflective safety vest, gloves, and apron.
• Possession of a valid Driver's License is an asset.

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $18.60 and $21.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

PartSource is an equal-opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This posting represents an existing vacancy within our organization.