Automotive Fixed Operations Trainer & Support Expert

Wagonmaster

Richmond

Hybrid

CAD 65,000 - 70,000

Full time

8 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Wagonmaster is seeking an Automotive Fixed Operations Support Specialist in Richmond, BC to apply dealership Fixed Operations knowledge to train and support customers on SmartVMA. You will work with Sales Representatives to demonstrate the program, train service staff, and provide ongoing post-implementation support across Canada and occasional U.S.

travel. Ideal candidates bring dealership Service Operations experience, strong English communication, and comfort with technical software.

Qualifications

Current or previous experience working in an automotive dealership Fixed Operations environment.
Strong understanding of dealership Service Department operations and processes.
Comfortable working directly with dealership personnel and management.
Must have excellent verbal communication in English.
Capable of presenting, demonstrating and training groups on software.

Responsibilities

Attend automotive dealerships with Sales Representatives and support customer meetings.
Present and demonstrate SmartVMA to dealership personnel.
Train and teach Service Department personnel on how to use the program effectively.
Explain processes and concepts clearly to Service Advisors, Service Managers and dealership management.
Provide ongoing customer support and follow-up after implementation.
Travel to automotive dealerships throughout Canada and occasionally the United States.