Estimator - Excellence Auto Collision - Midwest

AutoCanada; Toronto; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Vehicle purchase & service plans

Employee assistance program

Professional development

Job summary

AutoCanada is seeking an Estimator for Excellence Auto Collision - Midwest in Toronto, ON to assess vehicle damage and prepare accurate repair cost estimates. You will collaborate with customers, insurers, and technicians to ensure repairs meet OEM standards and are completed efficiently.

The role emphasizes professional client service, precise documentation, and safe, compliant workmanship. Join a team that supports your development and rewards quality work.

Qualifications

• 1+ year experience in a Collision Centre Estimator role.
• Professional and able to deliver exceptional client service.
• Excellent verbal and written communication with leadership.
• Strong organizational and time management skills.
• Ability to manage priorities and meet deadlines.
• High integrity, reliable team player.
• Detail oriented, self-motivated and resourceful.
• Proficient in MS Office; SharePoint experience helpful.
• Valid driver's license and safe driving history; able to drive manual.

Responsibilities

• Serve as primary contact for clients during the repair process.
• Examine and evaluate vehicle damage to determine repairs.
• Write estimates and supplements for comprehensive OEM repairs.
• Inspect repairs for quality and compliance with standards.
• Set and communicate the repair plan and timelines.
• Update clients on costs, timelines, and status changes.
• Ensure compliance with corporate policies and industry trends.
• Provide exceptional customer service throughout the process.
• Maintain a healthy and safe working environment.

Skills

Customer service

Strong communication

Time management

Attention to detail

Team player

Tools

MS Office / SharePoint

Job description

Position

Estimator

Collision Centre

Excellence Auto Collision - Midwest

Location

Toronto, ON

Classification

Full time, immediate vacancy

About the Role

As an Estimator, you will play a crucial role in assessing vehicle damage and providing accurate cost estimates for repairs. You will work closely with customers, insurance adjusters, and technicians to ensure that all repairs are completed efficiently and to the highest standards.

Day‑to‑Day Responsibilities

• Serve as a point of contact to clients during the entire repair process
• Examine and evaluate the client’s vehicle to determine the extent of damage including structural, body, mechanical, electrical and interior damage
• Write comprehensive estimates and supplements for comprehensive OEM repairs
• Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, insurance and OEM standards
• Set customer expectations of required processing procedures and communicate the repair plan
• Update and inform clients on completion times, costs and any possible changes regarding the status of the repair process
• Ensure compliance with all corporate policies and procedures, proper repair procedures, legislative changes, and industry trends
• Provide exceptional customer service to our valued clients
• Demonstrate and champion a healthy and safe working environment

Must‑Have Qualifications

• Minimum of 1 year experience in a Collision Centre Estimator role
• Ability to be professional and deliver exceptional service to clients
• Excellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers
• Strong organizational and time‑management skills
• Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
• A team player of high integrity who is trusted by others and consistently honors their commitments
• Detail oriented, self‑motivated and resourceful
• Excellent skills in Word, Excel and PowerPoint; highly skilled in standard office software (MS Office, SharePoint, etc.)
• Must possess a valid driver’s license and a safe driving history
• Must be able to drive a manual transmission

Benefits

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company‑wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

Equal Opportunity Employer

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.