Automotive District Ops Lead — Franchise Training

Midas International; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Midas International is seeking an Automotive District Manager / Franchise Operations Specialist to partner with RSMs and DVPs in delivering hands-on operational support for franchisees and in-store teams. You will coach, onboard and train across locations, analyze POS data and P&L, and drive same-store sales growth while delivering brand standards.

The role requires 3+ years in automotive service management or multi-unit operations, strong presentation skills, and the ability to travel

Qualifications

• Requires 3+ years in automotive service management or multi-unit operations.
• Strong understanding of automotive store operations and customer service processes.
• Experience reading POS reports and P&L statements.
• Excellent presentation and communication skills; comfortable speaking to groups.
• Technologically fluent with ability to learn new systems quickly.

Responsibilities

• In-Store Training: Coach store teams on brand-specific processes and best practices, with a strong focus on delivering best-in-class customer service.
• Franchisee Onboarding: Partner with new franchisees to ensure successful initial setup and seamless implementation of brand procedures and standards.
• Special Events: Support rollout and training of new company initiatives, coordinate vendor training sessions, and assist with franchisee meetings and conferences.
• Analyze and act on operational data from the POS system to identify trends, performance gaps, and improvement opportunities.
• Review and interpret Profit & Loss statements to support financial performance and accountability.
• Facilitate group training sessions for store-level teams and franchisees.
• Develop and deliver engaging presentations using PowerPoint and other tools.
• Utilize Microsoft Excel, Outlook, and other Microsoft Office applications to manage schedules, reports, and communication.
• Adapt quickly to various POS platforms and internal systems.
• Support multiple initiatives and projects simultaneously, maintaining urgency and attention to detail.

Skills

Automotive operations

Multi-unit management

Team leadership

POS data analysis

P&L understanding

Public speaking

Travel readiness

Tools

PowerPoint

Excel

Outlook

Job description

Midas International is seeking an Automotive District Manager / Franchise Operations Specialist to partner with RSMs and DVPs in delivering hands-on operational support for franchisees and in-store teams. You will coach, onboard and train across locations, analyze POS data and P&L, and drive same-store sales growth while delivering brand standards.

The role requires 3+ years in automotive service management or multi-unit operations, strong presentation skills, and the ability to travel