Auto Total-Loss Claims Specialist

Allstate Insurance Company; Canada; On-site; CAD 48,000 - 73,000; Full time

Job summary

Allstate Canada Group is seeking a Claim Advisor Auto Total Loss to join our claims team. The role focuses on valuing vehicles, analyzing documents, and ensuring fair settlements for insureds.

The ideal candidate has 2–4 years in auto insurance, is pursuing CIP, and understands auto terminology and market values. Strong organization, negotiation skills, and total loss experience are assets. We offer a challenging, impactful work environment with opportunities for growth.

Qualifications

• Minimum 2-4 years experience in an auto insurance related position.
• Enrolled in, or willing to enroll in CIP designation
• Understanding of auto terminology, car market and auto estimates
• Excellent organizational and negotiating skills
• Total loss experience is considered an asset
• ICAR courses are considered an asset

Responsibilities

• Investigate and research the value of vehicles through various methods
• Review and analyze documents from internal and external sources in relation to the evaluation process for vehicles and our insured’s
• Adhere to and maintain departmental standards and/or KPI’s
• Provide a superior customer service experience for policyholders and prompt and equitable settlement of claims
• Other tasks as required

Skills

Auto Insurance

Customer Service

Damage Assessment

Documentations

Estimatics

Fraud Investigations

Negotiation

Problem Solving

Researching

Time Management

Education

CIP designation

Job description

Allstate Canada Group is seeking a Claim Advisor Auto Total Loss to join our claims team. The role focuses on valuing vehicles, analyzing documents, and ensuring fair settlements for insureds.

The ideal candidate has 2–4 years in auto insurance, is pursuing CIP, and understands auto terminology and market values. Strong organization, negotiation skills, and total loss experience are assets. We offer a challenging, impactful work environment with opportunities for growth.