Auto glass repair shop manager

G ZONE AUTO GLASS LTD; Canada; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Free parking available

Job summary

G ZONE AUTO GLASS LTD is seeking an experienced operations leader to oversee daily activities at our Canada-based motor vehicle glass shop. The role involves guiding the team to ensure efficient service, managing customer requests, and coordinating staffing and inventory to meet demand.

You will supervise office and field staff, drive performance reviews, and optimize processes in a fast-paced environment. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree required.
• 5+ years of experience in managing operations in a motor vehicle repair or automotive services environment.

Responsibilities

• Direct and control daily operations.
• Plan and organize daily operations.
• Determine merchandise and services to be sold.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Education

Bachelor's degree

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Bachelor's degree

EXPERIENCE

• 5 years or more

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

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WORK SETTING

• Motor vehicle repair shop

RESPONSIBILITIES

TASKS

• Direct and control daily operations
• Plan and organize daily operations
• Determine merchandise and services to be sold
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Supervise office and volunteer staff

SUPERVISION

• 5-10 people

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Point of sale system
• Accounting software
• Word processing software
• Database software
• Project management software
• Inventory control software
• Computerized bookkeeping system
• Electronic mail
• Spreadsheet
• Adobe Acrobat Reader
• MS Outlook

AREA OF SPECIALIZATION

• Shipping and receiving
• Trading

ADDITIONAL INFORMATION

TRANSPORTATION/TRAVEL INFORMATION

• Own transportation
• Valid driver's licence

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

PERSONAL SUITABILITY

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Maturity
• Patience
• Resourcefulness
• Ability to multitask

BENEFITS

OTHER BENEFITS

• Free parking available