Audio Visual Technician

Brooksource; Vaughan; On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the technology sector is seeking an Audio Visual Technician to assist in the installation and support of AV systems in the Nashville Metropolitan Area. This entry-level position requires a motivated individual with a customer-service mindset to contribute to effective communication technologies. Candidates should have formal training in audiovisual support, along with strong problem-solving and communication skills. The role offers opportunities for hands-on experience and skill development in a supportive environment.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 6 months to 2 years of experience in audiovisual support or IT help desk.
• Familiarity with AV systems like Crestron and Cisco preferred.
• Basic understanding of Webex and Microsoft Teams.

Responsibilities

• Assist in installation and support of AV systems in conference rooms.
• Provide troubleshooting for AV equipment and conferencing software.
• Support customers in the use of AV tools for meetings.

Skills

Communication

Customer service mindset

Troubleshooting

Education

Formal training in audiovisual support or related technical field

Tools

Crestron

Cisco videoconferencing systems

Biamp audio mixers

Job description

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Agency: State of Tennessee – Unified Communications and Collaboration (UCC) Team

Location: Nashville, TN Metropolitan Area (with potential local travel)

Position Summary:

The State of Tennessee’s Unified Communications and Collaboration team is seeking a motivated and service-oriented Audio Visual (AV) Technician. This position will assist in the support, installation, and basic troubleshooting of audiovisual systems used in executive and departmental conference rooms. The successful candidate will work under the guidance of senior AV personnel and contribute to ensuring smooth and reliable communication technologies across various state facilities.

Primary Responsibilities:

• Assist in the installation, configuration, and support of integrated audiovisual systems, video conferencing systems, and related hardware.
• Support conference room technologies, including display systems, microphones, speakers, cameras, and control systems.
• Provide initial triage and basic troubleshooting for AV equipment and conferencing software such as Webex and Microsoft Teams.
• Assist in documenting AV configurations, user guides, and equipment inventory.
• Support customers in the setup and use of AV and conferencing tools before and during scheduled meetings.
• Collaborate with the UCC team to support day-to-day operations and small-scale project work.
• Perform physical tasks as required, including lifting up to 60 lbs and working in tight spaces (e.g., under conference tables).
• Participate in local travel within the Nashville metropolitan area as needed.

Minimum Qualifications:

• 6 months to 2 years of experience or formal training in audiovisual support, IT help desk, or a related technical field.
• Exposure to or familiarity with audiovisual systems including Crestron, Cisco videoconferencing systems, or Biamp audio mixers is preferred.
• Basic understanding of or experience using Webex and/or Microsoft Teams for video conferencing and collaboration.
• Strong communication skills and a customer-service mindset.
• Ability to follow written procedures and accurately document work performed.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Government Administration and IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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