attendant customer assistance

RONA; Saint-Jérôme; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their customer service team. In this dynamic role, you will have the chance to enhance your customer service skills while contributing to a welcoming environment. Your responsibilities will include greeting customers, assisting with product loading, and ensuring a smooth operation of the store. This opportunity offers a supportive workplace that values teamwork and provides numerous benefits, including employee discounts and opportunities for advancement. If you are passionate about helping others and thrive in a fast-paced setting, this position is perfect for you.

Benefits

Inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Insurance benefits (certain conditions apply)

Annual salary review

Opportunities for advancement

Teamwork and ongoing training

Comprehensive training program for new hires

Student incentive program

Qualifications

• Strong customer service skills and the ability to work independently.
• Adaptable to fast-paced environments and able to assist customers effectively.

Responsibilities

• Greet customers and ensure a good customer experience.
• Assist customers with loading products and returning merchandise.
• Stay informed of promotions and follow store policies.

Skills

Customer Service Skills

Ability to Work Independently

Fast-Paced Environment Adaptability

Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become a member of our Rona customer service team and make a real difference to our customers' day. By joining our team, you'll have the opportunity to develop your customer service skills while evolving in a dynamic environment where every day brings new challenges and successes.

Your role:

• Greet customers and ensure a good customer experience
• Assist customers in loading products in their cart or vehicle
• Bring carts for customers who need assistance and collect carts in the parking lot
• Assist the customer service and checkout teams
• Return all merchandise left at the returns desk to the appropriate departments
• Stay informed of promotions and flyers
• Follow the store’s policies and procedures on loss prevention and health and safety in the workplace
• Other related tasks to ensure the store runs smoothly

What we're looking for:

• Ability to work independently in a fast paced environment