ATS Transition & Training Specialist

Niagara Health; St. Catharines; On-site; CAD 70,000 - 99,000; Full time

Job summary

Niagara Health is seeking an ATS Transition and Training Specialist to lead training, workflow validation, and operational readiness for the new Automated Transport System. The role requires coordination across Food Services, Logistics, Linen, Waste, Pharmacy, Laboratory, and MDR, reporting to the Director of Service Planning and Operational Readiness.

The successful candidate will drive simulations, training programs, and change management to ensure Day 1 readiness and sustained adoption within

Qualifications

• Five+ years of experience in operational readiness or healthcare operations.
• Experience designing and delivering training programs and simulations.
• Experience with complex projects or technology implementations.
• Strong communication, facilitation and problem-solving skills.
• Project Management certification (CAPM, PMP, or equivalent) considered an asset.

Responsibilities

• Lead and coordinate ATS operational readiness activities across impacted service areas.
• Document, validate, and optimize ATS-enabled workflows to support safe and efficient operations.
• Support integration of ATS workflows into departmental processes, including supply chain, medication delivery, and specimen transport.
• Coordinate ATS training, education, simulations, and user readiness activities.
• Develop and maintain training materials, job aids, SOPs, and downtime processes.
• Support testing activities, including workflow validation and user acceptance testing.

Skills

Operational readiness

Healthcare operations

Change management

Training design

Project management

Education

College Diploma or University Degree in Healthcare, Engineering, Logistics, Business Administration, or related field

Tools

Microsoft Office

Digital collaboration tools

Job description

JOB TITLE: ATS TRANSITION AND TRAINING SPECIALIST, TFT

STATUS: TEMPORARY FULL TIME

DEPARTMENT: CORPORATE

LOCATION: NIAGARA HEALTH

HOURS OF WORK: 75 HOURS PER PAY PERIOD

POSTING DATE: 23 September 2026

CLOSING DATE: 30 September 2026

UNION: NON UNION

WAGE RANGE: $61.298 PER HOUR

The position is compensated according to an established wage grid, with progression through the steps occurring in accordance with applicable policies until reaching the maximum of the salary range.

Join Our Extraordinary Team at Niagara Health!

Niagara Health is a regional hospital system with multiple sites and a growing network of community-based and virtual services. We believe every person in our region deserves to live every day of their life in the best health possible and are committed to transforming hospital care in Niagara.

We are seeking a dynamic and collaborative ATS Transition & Training Specialist to join our Operational Readiness team. Reporting to the Director, Service Planning and Operational Readiness, this impactful role will support the activation of Niagara Health's new hospital by leading and coordinating transition, training, and operational readiness activities related to the Automated Transport System (ATS).

The Role:

The ATS Transition & Training Specialist is a key member of the Operational Readiness team supporting the implementation and adoption of Niagara Health's Automated Transport System (ATS). The ATS supports material movement across Food Services, Logistics, Linen, Waste, Pharmacy, Laboratory, and Medical Device Reprocessing (MDR).

Working closely with clinical and non-clinical teams, vendor partners, and internal project groups, the successful candidate will support workflow integration, testing, training, user readiness, and change management activities to ensure safe and effective ATS operations.

A key focus of this role is coordinating ATS training, simulations, workflow validation, and orientation programs to ensure staff readiness for Day 1 operations and successful long-term adoption. The ideal candidate brings strong project management, facilitation, and problem-solving skills, with the ability to support complex operational change initiatives.

We are seeking an innovative and highly organized professional who thrives in a collaborative environment and is passionate about operational excellence, continuous improvement, and exceptional patient care.

Key Responsibilities Include:

• Lead and coordinate ATS operational readiness activities across impacted service areas
• Document, validate, and optimize ATS-enabled workflows to support safe and efficient operations
• Support integration of ATS workflows into departmental processes, including supply chain, medication delivery, specimen transport, and waste management
• Coordinate ATS training, education, simulations, and user readiness activities
• Develop and maintain training materials, job aids, standard operating procedures, and downtime processes
• Support testing activities, including workflow validation, user acceptance testing, simulations, and go-live readiness assessments
• Support ATS super users and champions to facilitate peer training and ongoing adoption
• Identify operational risks and gaps and support mitigation planning
• Facilitate communication, engagement, and change management activities across operational and project teams
• Monitor training completion, readiness metrics, and user feedback to support continuous improvement
• Support transition planning, move readiness activities, and opening-day operations

Qualifications:

• College Diploma or University Degree in Healthcare, Engineering, Logistics, Business Administration, or a related field
• Minimum five (5) years of experience in operational readiness, healthcare operations, logistics, training and education, change management, project implementation, or a related field
• Experience supporting complex projects, technology implementations, operational transformation initiatives, or large-scale organizational change
• Demonstrated experience designing and delivering training programs, simulations, and educational resources for diverse groups
• Strong understanding of healthcare operations, logistics, supply chain processes, workflow design, or automated transport systems
• Proven ability to manage multiple priorities and work effectively in complex, fast-paced environments
• Strong communication, facilitation, problem-solving, and relationship-building skills
• Experience with healthcare redevelopment, hospital activation, operational readiness, workflow validation, or transition planning
• Experience with Automated Transport Systems (ATS), logistics systems, simulation-based training, or supply chain operations considered an asset
• Project Management certification (CAPM, PMP, or equivalent) considered an asset
• Proficiency with Microsoft Office applications and digital collaboration tools
• Flexible, self-directed, and able to work effectively both independently and collaboratively
• Excellent work performance and attendance record required

Questions, quoting the job posting number, may be directed to [e-mail]

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.