Associé, Exécution des commandes

The Home Depot Canada; Fort Saskatchewan; On-site; CAD 83,000 - 110,000; Full time

Job summary

The Home Depot Canada in Edmonton, AB is seeking an experienced Organizational Change Manager (Intermediate/Senior) for a 12-month onsite assignment. You will lead change management, stakeholder engagement, communications, training, and business readiness to support technology implementations and AI-enabled tooling.

The role emphasizes developing strategies, conducting readiness assessments, creating user guides, and coordinating training.

Qualifications

• 7+ years in organizational change management and tech-enabled business transformation.
• Experience developing change management strategies, comms plans, and training plans.
• Experience stakeholder analysis, impact assessments, and readiness assessments.
• Experience creating user guides and training content.
• Experience with ERP platforms and large-scale software implementations.
• Strong facilitation and stakeholder management skills.

Responsibilities

• Develop and implement organizational change management strategies and plans.
• Conduct stakeholder analysis, impact assessments, and readiness assessments.
• Develop communication plans, presentations, newsletters, FAQs, user guides, and training materials.
• Coordinate training activities, workshops, stakeholder meetings, and knowledge transfer sessions.
• Identify and manage resistance to change, risks, issues, and mitigation plans.
• Support business readiness, system implementation, rollout, and post-implementation adoption.
• Track change progress, KPIs, adoption metrics, and readiness indicators.
• Collaborate with project managers, business teams, technical teams, and vendors.
• Develop and maintain change management tools, templates, and documentation.
• Support the adoption of approved AI-enabled tools to improve communication, training, reporting, and change activities.

Skills

Change management

Stakeholder analysis

Communication plans

Training plans

ERP systems

Large-scale software

Problem-solving

Education

Bachelor's or Diploma in Business/IT/Communications/Organizational Development

Tools

Oracle

SAP

Job description

Full-time

Organizational Change Manager - Intermediate / Senior

Location: Edmonton, AB
Work Arrangement: Onsite
Duration: 12 Months
Pay Rate: CAD $60-$80/hr

Job Summary:

We are looking for an experienced Organizational Change Manager to support business transformation and technology implementation initiatives. The role focuses on change management, stakeholder engagement, communication, training, business readiness, and user adoption to ensure successful implementation of new systems, processes, and tools.

Key Responsibilities:

• Develop and implement organizational change management strategies and plans.
• Conduct stakeholder analysis, change impact assessments, and readiness assessments.
• Develop communication plans, presentations, newsletters, FAQs, user guides, and training materials.
• Coordinate training activities, workshops, stakeholder meetings, and knowledge transfer sessions.
• Identify and manage resistance to change, risks, issues, and mitigation plans.
• Support business readiness, system implementation, rollout, and post-implementation adoption.
• Track change progress, KPIs, adoption metrics, and readiness indicators.
• Collaborate with project managers, business teams, technical teams, and vendors.
• Develop and maintain change management tools, templates, and documentation.
• Support the adoption of approved AI-enabled tools to improve communication, training, reporting, and change activities.

Required Qualifications:

• Relevant degree or diploma in Business, Communications, IT, Organizational Development, or a related field.
• 7+ years of experience in organizational change management and technology-enabled business transformation.
• Experience developing and implementing change management strategies, communication plans, and training plans.
• Experience conducting stakeholder analysis, change impact assessments, and readiness assessments.
• Experience developing communication materials, presentations, training content, and user documentation.
• Experience managing resistance to change and supporting business adoption.
• Experience with ERP systems, enterprise applications, or large-scale software implementation projects.
• Strong communication, facilitation, stakeholder management, and problem-solving skills.

Preferred Qualifications:

• Experience working on government or public-sector transformation projects.
• Experience with government IT infrastructure, business processes, enterprise applications, or shared services.
• Prosci or other recognized Change Management certification.
• Experience with ERP platforms such as Oracle or SAP.
• Experience with Agile, Scrum, or hybrid project delivery methodologies.
• Experience with ServiceNow-based applications and workflow transformation.
• Familiarity with AI productivity tools such as Copilot, Gemini, or NotebookLM.
• Experience with digital adoption tools such as WalkMe.
• Proficiency in Microsoft Excel, PowerPoint, MS Project, and Visio.