Associé aux ventes / Retail Sales Associate - Carrefour Laval

Old Navy; Laval; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join Old Navy as a Retail Sales Associate in Laval, Quebec, where you'll engage customers with excellent service and product expertise. This part-time role requires a focus on customer satisfaction and the ability to communicate effectively, including in French. You'll enjoy benefits such as a merchandise discount and a competitive paid time off plan.

Benefits

50% off regular-priced merchandise

Competitive Paid Time Off plans

Company match for donations and volunteer time

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision and life insurance

Maternity / Parental Top Up

Qualifications

• Good communicator with effective technology skills.
• Problem solver focused on continuous improvement.
• Must be able to speak French.

Responsibilities

• Engage with customers and provide excellent service.
• Offer product information and execute operational processes.
• Support sales floor and foster brand loyalty.

Skills

Customer Service

Communication

Problem Solving

Job description

Join to apply for the Associé aux ventes / Retail Sales Associate - Carrefour Laval role at Old Navy

Join to apply for the Associé aux ventes / Retail Sales Associate - Carrefour Laval role at Old Navy

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, and back of house processes, as required
• Courteous and responsive to internal / external request
• Exchange and verifies job related information to provide support

Who You Are

• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Able to handle customer interactions and potential issues / concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training
• In Quebec : Must be able to speak French

Benefits at Old Navy

• Merchandise discount for our brands : 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time
• Registered Retirement Savings Plan
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• Maternity / Parental Top Up.
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time

Job function

Job function

Sales and Business Development

Retail

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