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A leading retail company in Laval is seeking customer service associates who excel in engaging with customers and enhancing brand loyalty. Candidates must have strong communication skills and the ability to work in a fast-paced environment. Bilingualism in French is essential. Join a collaborative atmosphere that offers flexible scheduling and opportunities for advancement.
Employer Industry: Retail Clothing
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Engage with customers and build brand loyalty
- Participate in various store promotions and events
- Develop strong communication and problem-solving skills
- Flexible scheduling options may be available
What to Expect (Job Responsibilities):
- Acknowledge and assist customers; locate merchandise efficiently using various methods
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about loyalty programs
- Support sales floor, fitting room, checkout, and back of house processes as required
- Respond efficiently to internal and external requests
What is Required (Qualifications):
- Good communication skills and ability to utilize technology effectively
- Problem-solving skills with a focus on continuous improvement
- Ability to handle customer interactions professionally
- Basic information-gathering skills to solve problems
- Must be able to speak French in Quebec
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or retail
- Familiarity with omni-channel retail strategies
- Ability to work in a fast-paced environment
- Experience with point-of-sale systems
- Strong interpersonal skills
#Retail #CustomerService #CareerOpportunity #BrandLoyalty #BilingualSkills
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