Associate Underwriter – Renewals & Risk

CNA Insurance; Calgary; On-site; CAD 60,000 - 75,000; Full time

Job summary

CNA Insurance in Calgary seeks an experienced Underwriter to manage underwriting risk across the renewal lifecycle, from submission to policy issuance. You will collaborate with underwriters on all underwriting aspects and support pricing strategies within delegated authority.

The role requires handling endorsements, renewals, and inquiries, while documenting files thoroughly and maintaining strong relationships with producers and clients. A Bachelor’s degree or equivalent experience is expected.

Qualifications

• Knowledge of property and casualty underwriting and policy processing.
• Strong time management and analytical skills.
• Excellent interpersonal and communication abilities with internal and external partners.
• Ability to work independently on multiple tasks.
• Customer service experience and ability to interact with a wide range of people daily.
• Proficiency in Microsoft Office and enterprise tools; responsible use of AI technologies to enhance efficiency.

Responsibilities

• Perform underwriting analysis and documentation for renewals within delegated authority.
• Handle endorsements and renewals; refer outside authority with recommended actions.
• Serve as liaison within CNA and branches to resolve issues (billing, risk control, underwriting guidance).
• Document files for completeness, compliance, and quality.

Skills

Underwriting knowledge

Communication skills

Time management

Independent work

Customer service

AI tools awareness

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

AI tools (Copilot or similar)

Job description

CNA Insurance in Calgary seeks an experienced Underwriter to manage underwriting risk across the renewal lifecycle, from submission to policy issuance. You will collaborate with underwriters on all underwriting aspects and support pricing strategies within delegated authority.

The role requires handling endorsements, renewals, and inquiries, while documenting files thoroughly and maintaining strong relationships with producers and clients. A Bachelor’s degree or equivalent experience is expected.