Associate Team Lead - Toronto East Central District, ON

Scotiabank; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Scotiabank in Toronto is seeking an Associate Team Lead, Business Banking to guide the BB sales force within a defined territory and align activities with the market strategy.

You will coach Advisors, oversee day-to-day sales operations, support credit decisions on moderately complex deals, and ensure adherence to policies and regulations while promoting client-focused relationships across the bank.

Qualifications

• Moody’s Certificate in Business Banking is required.
• Advanced knowledge of BB sales and service management activities and techniques.
• Proven track record in delivering results in a fast-paced, agile sales environment with leadership and coaching skills.
• Excellent interpersonal and communication skills with the ability to collaborate with internal stakeholders.
• Experience in coaching and developing talent.
• Knowledge of BB credit risk/adjudication policies and processes.

Responsibilities

• Lead a team of Business Advisors to deliver business performance and drive sales pipeline for a defined territory.
• Manage day-to-day sales operations and activities of Advisors.
• Support the Team Lead to provide credit support with moderately complex deals and assist in high-value client interaction.
• Coach, develop, and upskill Advisors.
• Deliver formal performance reviews and support career growth.
• Ensure sales practices are compliant with Scotiabank’s Values and Global Sales Principles.

Skills

Leadership

Coaching

Sales management

Client relationships

Communication

English fluency

Education

Moody’s Certificate in Business Banking

Tools

Salesforce

Sales Builder

Job description

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

The Associate Team Lead, Business Banking, is responsible for supporting the Team Lead, Business Banking with the Business Banking (BB) market strategy by leading, overseeing, and providing strategic direction to the Canadian Business Banking sales force within their defined territory. This role ensures business strategies, plans, and initiatives are executed in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

• Lead a team of Business Advisors (BAs) to deliver business performance and drive sales pipeline for a defined territory.
• Manage day-to-day sales operations and activities of Advisors.
• Support the Team Lead to provide adequate credit support with moderately complex deals and assist in high-value client interaction.
• Coach, develop, and upskill Advisors.
• Deliver formal performance reviews and support career growth.
• Ensure sales practices are compliant with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Moody’s Certificate in Business Banking.
• Advanced knowledge of sales and service management activities and techniques, including execution of BB management disciplines.
• Proven track record in delivering results in a fast-paced, agile sales environment with strong leadership and coaching skills.
• Excellent interpersonal and communication skills, with the ability to partner at more senior levels and effectively collaborate with internal stakeholders.
• Thorough knowledge of people and performance management techniques, with experience in coaching and developing talent.
• Expert knowledge of applicable systems (i.e., Sales Builder, Salesforce)
• Thorough knowledge of BB credit risk/adjudication policies and processes.
• Thorough knowledge of policies and procedures associated with the setup and administration of financial products, services, and employee profiles.
• Working knowledge of products and services provided by the Bank’s specialized sales forces and other delivery channels, such as Wealth Management, Retail Advisors, and Commercial Banking.
• Ability to lead and drive a client-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development.
• A culture that promotes teamwork and cross-functional collaboration to achieve business goals.
• An inclusive workplace that values diversity of thought, background, and experience.
• A competitive compensation and benefits package.
• Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank can continue to operate to deliver key business services.

QC jobs only: Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to communicate in both English and French, as they will serve an English-speaking clientele.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.