Associate, Strategy & Operations – Dasher & Logistics

DoorDash Canada; Toronto; Hybrid; CAD 87,000 - 108,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Wellness benefit

Premium healthcare

RRSP employer match

Job summary

DoorDash Canada is seeking an Associate, Strategy & Operations to support Dasher supply and delivery quality across Canadian markets. The role blends operational execution with marketplace health, focusing on onboarding, retention, and regional coverage to meet demand with quality.

You will work with a multi-functional team to analyze supply gaps, drive program improvements, and impact delivery performance, balancing short-term actions with long-term planning in a hybrid work setting.

Qualifications

• 2+ years of experience in strategy, operations, consulting, technology, finance, or a related field.
• Experience supporting operational areas or projects with exposure to quality and performance metrics.
• Strong analytical mindset with ability to use data and AI tools to diagnose issues and track impact.

Responsibilities

• Own Dasher supply health across Canadian markets, managing acquisition, mobilization, and retention to ensure demand is met with quality.
• Diagnose supply gaps using data and deploy targeted interventions across market conditions.
• Design and optimize programs that attract and retain quality Dashers and sustain a healthy supply base.
• Manage supply across varying operating conditions including weather, events, and seasonal demand shifts.
• Lead data-driven analyses to measure supply performance and surface clear recommendations for stakeholders.
• Partner cross-functionally with Product, Finance, Analytics, Legal, and Operations to align on supply strategy.

Skills

Strategic thinking

Operations

Data analysis

Cross-functional collaboration

Communication

Job description

Associate, Strategy & Operations - Dasher & Logistics

About the Team

The Dasher & Logistics team ensures every delivery is completed with speed, accuracy, and a positive experience for consumers, merchants, and Dashers. We own the health of our delivery marketplace - including cost, quality, efficiency, fulfillment, and sustainable growth.

Within this organization, the Canada team owns end-to-end marketplace performance for the country. We partner closely with Product, Engineering, Finance, Analytics, Marketing, and Operations to operate and improve one of DoorDash's most dynamic and complex markets.

About the Role

We're hiring an Associate, Strategy & Operations to support Dasher supply and delivery quality efforts across Canadian markets. This role sits at the intersection of operational execution and marketplace health, and helps ensure the right number of quality Dashers are available to meet demand reliably across geographies and conditions.

You will help execute supply strategies set by the broader team, supporting Dasher acquisition, mobilization, and retention efforts to maintain a healthy and high-performing supply base. You will support key supply levers, including onboarding pipelines, retention programs, and regional coverage tracking. Your work will require a working understanding of what drives Dasher behavior and engagement, and how to help run programs that attract and retain quality Dashers at the right time and place.

Success in this role means reliably executing against supply frameworks that help meet demand while maintaining strong delivery quality, even as market conditions, seasonality, and external factors shift. You will support structured analyses to help identify supply gaps, assist in diagnosing root causes, and contribute to improvements in coverage and quality across geographies.

You will report into a Manager of Strategy & Operations. We expect this role to be hybrid with some time in-office and some time remote.

You’re excited about this opportunity because you will…

• Own Dasher supply health across Canadian markets, managing across acquisition, mobilization, and retention to ensure demand is reliably met with strong quality
• Diagnose and close supply gaps across regions, using data to identify root causes and deploy targeted interventions across different market conditions
• Design and optimize programs that attract and retain quality Dashers, understanding what drives engagement and how to sustain a healthy supply base over time
• Manage supply across varying operating conditions including weather, local events, and seasonal demand shifts, balancing short-term actions with longer-term planning
• Lead rigorous, data-driven analyses to measure supply performance, model the impact of program changes, and surface clear recommendations for senior stakeholders
• Partner cross-functionally with Product, Finance, Analytics, Legal, and Operations to align on supply strategy and deliver shared outcomes
• Make thoughtful tradeoff decisions between supply adequacy, delivery quality, and cost to protect long-term marketplace health

We’re excited about you because…

• You have 2+ years of experience in strategy, operations, consulting, technology, finance, or a related field
• You have supported operational areas or projects, with exposure to quality and performance metrics
• You are highly analytical and comfortable using data and AI tools to help diagnose issues, organize priorities, and track impact
• You have experience or coursework/internships in fast-moving, ambiguous environments with multiple competing priorities
• You are comfortable collaborating cross-functionally and communicating clearly to support stakeholder decisions

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.

$86,500 - $108,000 CAD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users - from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.